Mahogany Camille Lyles

***** *** *****

Waldorf, MD 20603

Email: acp618@r.postjobfree.com

Phone: 301-***-****

OBJECTIVE:

To obtain a challenging position in a creative, growth-oriented environment, which will allow me to utilize my communication skills and talents as well as acquire new abilities.

EDUCATION:

Trinity University Washington, DC

B.S. – Mass Communications / Journalism May 2017

Guilford Technical Community College Jamestown, NC

Associate of Arts - General Studies: Concentration in Communications 2011 - 2013

QUALIFICATION & SKILLS:

Excellent Customer Service, attention to detail

Experience in basic store operations, including cashier, greeting, receiving and processing of shipment, closing payroll, and recruiting new hires.

Clienteling skills: Including client calls, appointments, and customer capture.

Microsoft Office: (All Programs)

60 WPM

ACCOMPLISHMENTS:

First individual in my family to pursue a college degree. This includes working full-time and attending school full time to pay for college.

PROFESSIONAL EXPERIENCE:

PNC Bank

Financial Sales Consultant

Check cashing, deposits, loan payments or withdrawals, and product explanations.

Excelled in meeting referral goals.

Helping customers get through tedious banking transactions.

Following opening and closing procedures,

Provided overall excellent customer service

Maintains and accounts for cash drawer and daily transactions

Answers questions and provides information to students, staff and faculty about fees, procedures, policies or related issues

Ann Taylor LOFT

Assistant Manager

Assisted store manager in creating, promoting and overseeing a fun, profitable store environment

Helped maximize store volume in accordance with all store and company goals

Display and Styled mannequins

Ensured all sales goals were met on a daily basis by motivating the staff and being knowledgeable about the product.

Coached, mentored, and provided feedback for developing others.

Responsible for all opening and closing procedures of the store on all designated shifts as per store hours of operation.

Wells Fargo Bank

Teller

Check cashing, deposits, loan payments or withdrawals, and product explanations.

Excelled in meeting referral goals.

Helping customers get through tedious banking transactions.

Following opening and closing procedures,

Provided overall excellent customer service

Maintains and accounts for cash drawer and daily transactions

Answers questions and provides information to students, staff and faculty about fees, procedures, policies or related issues.

Opening new accounts, DDA, credit cards, performing maintenance for clients account

Club Monaco

Associate Manager

Drove sales to meet daily, monthly, and annual goals. Exceeded personal sales goals, and consistently performed in the top 5% of stylists in store.

Assisted in monthly floor-set, merchandising and styling of mannequins.

Excelled in basic transactions, operational activities, and aware of loss prevention techniques and monthly topics.

Assisting clients with product knowledgeable and styling recommendations

Following procedures to opening and closing store

Developed management skills that contributed to the successful financial growth of the company and styling to maximize sales and improve team performance.

Ensured compliance with all policies and procedures daily; for proper execution of sales and goals.

Supported the Club Monaco brand by visually inspiring through floor sets and mannequin looks to ensure the company brand was consistent and executed properly.

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