AMEER ALI

Mob: +**-*-********

Email : acp5z7@r.postjobfree.com

Career Objective:

Seeking to work with a well reputed organization where my experience would be used and help enhancing my skills further.

Professional Experience: Total 14 + years in Middle East

EXPERINCE:

Headed the successful roll out Syrinx Hire industry Software, across all units in GCC; branches located at UAE, Qatar and India. A dynamic, proactive and result-oriented IT professional with over a decade of industry experience having strong leadership, proactive approach towards problem solving, planning and proven program management skills. I am focused on designing, developing and implementing business solutions in collaboration with stakeholders with this hands-on leadership style that merge with balanced, logical and generic approach at all times. I continuously drive focused teams towards a high performance culture.

Specialties: ERP Project management, Proactive leadership, Team management, Strategic planning, Leading change, Service management, Knowledge of Virtualization technologies, Network Management & Administration, Data Centre Management, Backup Management & Administration, Storage Administration & IT Security Administration

Syrinx Hire Software Australia

Position : IT consultant (05/01/2015)

MANLIFT MIDDLE EAST LLC

P.O.Box. 213645,

U.A.E.

Web:http://www.manliftgroup.com, http://www.riwal.com

Position : In-charge of IT (Group) (2008 July to 31/12/2014) (DUABI, ABU DHABI, QATAR & INDIA)

The GCC based Manlift Group is part of a major European rentals company specializing in the rental & sale of Powered Access Machines (MEWPS) &Temporary Power Generators.

With International Head Quarters in Netherlands( www.riwal.com), Manlift provides premium brands of Scissor Lifts, Boom Lifts and Articulated Work Platforms from the world’s leading manufacturers which include JLG, Upright, Teupen, Genie, and Diesel Generators from Cummins and Ingersoll Rand

Implementations:

Implementation of Syrinx http://www.higherconcept.co.uk

Implementation of Gmail (GOOGLE +)

Implementation of Salesforce CRM

Implementation of SAGE 50 www.sage.com

Implementation Relayfax http://www.altn.com/Products/RelayFax-Network-Fax-Manager/

Implementation of Wireless devises up to 5 to 10 KM

TrangoLINK-45 (7.5 KM) http://www.trangobroadband.com/

Mak Air (5 KM)http://www.maksat.com/

Implementation of Web-Marshal (v.6.x), http://www.m86security.com/

Setting up DUBAI, Qatar and ABHUDABI branches

Sonic-WALL NSA series network security & VPN’s

NODE 32 virus guard

Implement of Citrix

Responsibilities

Month End Reporting

Coordinating with all the departments smooth month end process (Manlift group) on Syrinx

Timely backup of data’s before month end

Proper DATA Transformation (uploading data’s to sage various modules)

Preparing of MIS reports such as Ageing Reports (reconciled with Nominal), Utilization report, Consumption reports, inventory reports etc.

Verifying and Ensuring the accuracy of Data’s

Coordinating and Reconciling sales and Hire stocks with Sage

Make sure Sales stock Inventory accuracy

Proper Posting of Sales of Hire stocks

Monitoring invoice posting from Commercial department

Monitoring and identify incomplete purchase process

Strictly follows finance Month-End Checklist

Completion of month end Timely

Day to Day Activities

Oversees troubleshooting, systems backups, archiving, and disaster recovery(Database Backup, Restore periodically and on emergency.) and provides expert support when necessary Provide Training to new employees and update new technology to existing employees

Ensuring the smooth running of all IT systems, including anti-virus software, print services and email provision.

Monitoring the quality and performance of the IT department

Responds to escalated help desk issues

Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner

Resolves and/or escalates issues in a timely fashion

Serves as main point of contact on all IT-related matters for the office assigned

Designing and customizing various crystal reports.

Designing Crystal reports to all departments based on their requirements.

Direct reports to Group Finance manager.

Designing Enquires and procedures on SQL Database

Designing a forms and menus for each user based on Syrinx and Sage ERP package.

Generate reports in deferent modules (finance, sales, inventory, purchasing)

Generate reports like Detail & Summary Trial Balance for Management report

Creating & Maintaining Databases and its components, User Group, Users & Rights.

Data Transformation (Importing and Exporting between various data formats)

Troubleshooting and maintain the errors which appear in the system.

Other Tasks

Ensuring that software licensing laws are adhered to.

providing secure access to the network for remote users thru Citrix

Maintain and manage optimum inventory of hardware, software and other accessories

Install, Connect, St up network accounts as and when required

Maintain, Manage and Support the accounting and other systems like Sage, Syrinx etc

Preparing and controlling IT operational and capital budgets

Maintaining a healthy relationship with IT suppliers

Advising other management members on IT solutions

Researching and testing of new software, hardware and services

Keeping up to date with the latest developments in Hardware, Software and Networks

Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure

Effectively communicates relevant IT-related information to superiors

Relays relevant IT-related information to the company in a timely manner

Suggests areas for improvement in internal processes along with possible solutions

managing crisis situations, which may involve complex technical hardware or software problems

Plan, Organize, Control and Evaluate the operations of IT Systems

TECHNIQ INTERNATIONAL FZE

P.O. BOX 261318, JEBELALIZONE,

DUBAI, U.A.E

Web: http://www.ti-dubai.com

Position : Information technology officer (December 2007 to 2008 July)

The company is an MNC which having variety of manufacturing Fire Engine,Fire rated steel doors, Ambulance Vehicle,Pumps Etc One of the leading fire fighting in GCC, Europe and Asia

Responsibilities:

Managing all functions related to IT Network Infrastructure with wide experience over System Management, Network Management& Disaster Recovery Management

Planning, developing and implementing the IT budget, obtaining competitive prices from suppliers, where appropriate, to ensure cost effectiveness

Administrating Installing & Troubleshooting of IBM, HP servers,PCs, Laptops All Windows Platform (Servers & workstation)

Installed, configured and administrating Exchange Server

Setting up MS ISA Server

Installing and maintaining Site to Site and Client to site VPN Connectivity

Configuring & Troubleshooting DNS, DHCP, WINS.

Hardware/Software installing and Upgrades. Backup/Restore data.

Configuring User Profiles, rights and Group policies.

Providing help-desk and Technical support to end-users.

Installing, Configuring & Troubleshooting all windows based Operating systems

Configuring & Troubleshooting Exchange Servers

Installing, Configuring & Troubleshooting of communication Equipment’s, Routers, Switches and firewall

Installing,Configuring & Trouble shooting network printers

Manage customer issues, escalation and ensure satisfactory resolution creating tickets and solving problems

Proxy Server (ISA Server / Firewall),URL Filter web Marshall

Nortel BCM 400 Telephone system with call accounting package

Maintaining PABX System

Trend Micro Client Server messaging security

Monitoring and maintaining CCTV and Access control system

Manage all HR activities for the department and mentoring new staff

Sage line 500 (ERP Solution) administration and implementation

oImplementation of all sage Modules.

oDesigning reports to all departments based on there requirements.

oDirect reports to managers.

oDesigning Enquires and procedures on SQL Database

oDesigning a forms and menus for each user based on ERP package.

oGenerate reports in deferent modules (finance, sales, inventory, payroll, purchasing)

oGenerate reports like Detail & Summary Trial Balance for auditor’s report

oCreating & Maintaining Databases and its components, User Group, Users & Rights.

oDatabase Backup, Restore periodically and on emergency.

oData Transformation (Importing and Exporting between various data formats)

oDirect reports to managers based on crystal reports.

oTroubleshooting and maintain the errors which appear in the system.

oMonth-end

oIn charge of monitoring and solving various day-to-day problems arising in functioning of Sage package and SQL in Head office and branches.

:

MICROSOFT & CISCO TRAINING, EDUCATION & LABOBRATARY

BAGALORE, INDIA

Position : System Administrator (2004 – 2006)

SULAIMAN ABDULAZIZ AL-RAJHI TRADING COMPANY

P.O. BOX 65635, Riyadh11566

Kingdom of Saudi Arabia

Web: http://www.dajen-chain.com

Position : Head of Networks & Systems Department (May 2006 to 2007 November)

Job Profile:

System Administration tasks on LAN and WAN administration Windows 2000, and Windows Server 2003 Servers Domain Administration.

providing DNS, DHCP and WINS,

Virtual Private Networks, TCP/IP, Remote.

Network Firewalls and System Disaster Recovery.

Installation, configuration, and troubleshooting of Windows 2000/2003 Servers: Group Policies, Active Directory, Security, RRAS, DHCP, DNS, and EXCHANGE 2000, NAT, ICS and Windows Office Suites.

Provided all hardware and software support for end-users as well as the computers and printers (Network printers)

Administrating the CCTV, Telephone system.

Working with Active Directory. Assign and create user accounts and grant permissions to shared resources

Assure senior management of data protection by demonstrating permission settings.

Installing and configuring the Cash-Registers and back office servers

Utilize of backup

Installing and configuring the In-Touch Soft ware

ERP Implementation Sage line 500 (www.sage.com) on SQL Back-End, Head Office (Riyadh) and 18 regional branches. Modules such as Inventory Control, Sales Modules, Warehouse Management, Purchasing Modules, Financial Modules (AR, AP, GL, Cash Management), Fixed Assets, HR & Payroll

Preparing all sort of reports to the management and concern Dept, thru Report writing SQL Scripts and Crystal Report.

In charge of monitoring and solving various day-to-day problems arising in functioning of Sage package and SQL in Head office and branches.

TAMIMI COMPANY, COMMERCIAL DIVISION.

P.O. BOX 230, Al-Khobar31952

Kingdom of Saudi Arabia

Web: http://www.al-tamimi.com

Position : Senior System Administrator (February 1999 to April 2004)

Major Achievement & Responsibilities as Senior System Administrator:

Performed System Administration tasks on LAN and WAN administration Windows 98, Windows XP, Windows NT 4.0, Windows 2000, and Windows Server 2003 Servers Domain Administration, providing DNS, DHCP and WINS, Client-Server Technology, Virtual Private Networks, TCP/IP, Remote Server Management, Network Firewalls and System Disaster Recovery.

Strong foundation in the installation, configuration, and troubleshooting of Windows 2000/2003 Servers: Group Policies, Active Directory, Security, RRAS, DHCP, DNS, and EXCHANGE 2000/2003, NAT, ICS AND Windows Office Suites.

Provided all hardware and software support for end-users as well as the computers and printers

Experience working with Active Directory. Assign and create user accounts and grant permissions to shared resources. Assure senior management of data protection by demonstrating permission settings.

Successful implementation of WAN connecting six regional Branches and eight service centers. The network comprised of leased lines, ATM backbone and DSL Lines using VPN.

ERP Implementation Sage CS3 (www.sage.com) on SQL Back-End, Head Office (Al-Khobar) and six regional branches (Riyadh, Jeddah, Onaiza, Madina,Tabuk & Khamis Mushiyat).Modules such as Inventory Control, Sales Modules, Warehouse Management, Purchasing Modules, Financial Modules (AR, AP, GL, Cash Management), Fixed Assets, HR & Payroll.

ERP upgrade of Sage CS3 to Sage line 500

Preparation of Reports using Crystal Report writing Tools and Sage report Writing Tools.

In charge of monitoring and solving various day-to-day problems arising in functioning of Sage package and SQL in Head office and branches.

VISUAL INTERNET.

NO.249, Olcott Mawatha,

Colombo-11, Sri Lanka.

Position : Customer Support Engineer (October 1997 to January 1999)

PRIME COMPUTER SYSTEMS (PVT) LTD.

ColomboPlaza, 50-1/10, 1/11, Galle Road,

Colombo-6, Sri Lanka.

Position : Technician (February 1996 to August 1997)

Professional Certification

MICROSOFT

Microsoft Certification Status, Professional ID: 3556261

To verify my Microsoft certification information, please visit the Microsoft web site http://www.microsoft.com/learning/mcp/transcripts Enter the following Transcript and

Access Code Transcript ID: 719796. Access Code: Ameer339

1.MCP (The Microsoft Certified Professional)

2.MCSA (Microsoft Certified Systems Administrators)

3.MCSA-M (Microsoft Certified Systems Administrator: Messaging)

4.MCSE (Microsoft Certified Systems Engineers)

5.MCDBA (Microsoft Certified Database Administrators)

6.MCDST (Microsoft Certified Desktop Support Technicians)

Microsoft Certification Exams Completed Successfully Exam

272 Supporting Users and Troubleshooting Desktop Applications on a Microsoft(r) Windows(r) XP Operating System

271 Supporting Users and troubleshooting a Microsoft(r) Windows(r) XP Operating System

229 Designing and Implementing Databases with Microsoft(r) SQL Server(tm) 2000 Enterprise Edition

228 Installing, Configuring, and Administering Microsoft(r) SQL Server(tm) 2000 Enterprise Edition

294 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

293 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

297 Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure

270 Installing, Configuring, and Administering Microsoft(r) Windows(r) XP Professional

291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

284 Implementing and Managing Microsoft Exchange Server 2003

290 Managing and Maintaining a Microsoft Windows Server 2003 Environment

CISCO

CISCO Certification Status, Cisco ID: CSCO11034426

To verify my Cisco certification information, please visit the Certification Validation web site https://www.certmanager.net/cisco/public/cert_view.aspx Enter the following

Validation ID: 8010EF1BBE10EB29 and click on "Validate".

1.CCNA (Cisco Certified Network Associate)

2.CCNP (Cisco Certified Network Professional)

CISCO Certification Exams Completed Successfully

CIT (642-831)

BCRAN (642-821)

COMPOSITE (642-891)

Cisco Career Certification Agreement v8

Cisco Career Certification Agreement v9

Cisco Certified Network Associate (640-801)

Education and Qualifications

Trained Syrinx /SAGE LINE 500/CS3 ERP/TETRA/Salesforce

Completed National Institute Of Business Management (NIBM). No 120/5 Wijerama Mawatha, Colombo. One-year full time Diploma Program in Computer Systems Design. September 1994 to June 1996

Undergone an Education and Training session AS/400 System at BITECH Colombo Sri Lanka branch. N0.38, 2/1 Gall Road. Colombo 11, Sri Lanka. Duration 4 Months. December 1998 to April 1999. Introduction to AS/400

Successfully completed workshop on Internetworking Design & Design & Implementation conducted by Computer Science & Engineering Society at Department of Computer Science & Engineering, University Of Moratuwa. Sri Lanka

Sat ACS (Australian Computer Society) Examinations. Got the exemptions for first Two Papers at IDM Computer Studies (PVT) Ltd. No 725 Peradeniya Road, KandySri Lanka. Two papers are follows.

1.Fundamentals of Information Technology Paper I

2.Fundamentals of Information Technology Paper II

Successfully completed Diploma in Computer Studies at IDM Computer Studies (PVT) Ltd. No 725 Peradeniya Road, KandySri Lanka. Duration 4 months. July 1993 to December 1993. Course contains as follows

Successfully completed a Diploma course in Upgrading & Maintenance of personal Computer Systems at Institute of Computer Science (ICS). No 2567/s Laurie's Place, Duplication Road, Colombo 4. Sri Lanka. Duration 4 months. February 1994 to may 1994.

Personal Profile

Date of Birth : 22nd September, 1974

Marital Status : Married

Nationality : Sri Lankan

Place of Birth : Sri Lanka

Visa Status : Employment Visa

Passport No : N3555731

Reference : Available upon request

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