TANYA R. WOODSON
* ******* ** ~ Taylors, SC *****
864-***-**** ~ acp5ws@r.postjobfree.com
PROFESSIONAL SUMMARY
Professional with over 10 years of concurrent experience in customer service and data entry with measur-
able accomplishments. Build and maintain business relationships with customers. Keen ability to handle
high volume of incoming/outgoing calls in a fast paced environment. Experience in organizing/coordinat-
ing work flow, and manage multiple tasks, while meeting deadlines. Proficient in Microsoft Office Suite
2007/2010, Windows 95/98, Excel
EDUCATION
Associate of Arts in Business Administration 2010
American InterContinental University Hoffman Estates, IL
• Relevant Courses: Business Ethics, Fundamental of Marketing, Business Management and Lead-
ership
WORK EXPERIENCE
Customer Service 2014
Lowe’s Greenville
• Respond to Customer inquiries, sales internet orders, returns
• Process payments, open new accounts
• Operate cash registers
Teller 2011 - 2014
Wells Fargo Greenville
• Process all transactions for customers
• Refer customers to personal bankers and investment partners
• Follows opening, closing procedures, using dual control methods
• Balance vaults, set timers and alarms
Customer Service/Cashier 2008-2011
Wal-Mart Greenville, SC
• Operates and maintains all cash register equipment.
• Follows company procedures, including those related to coupon redemption, state benefits pro-
grams and age-restricted items
• Utilizes UPC code listing of large items and bagged goods to complete register transactions
• Monitors area for signs of shrink and potential security risks, such as inspecting merchandise that
appears to have been tampered with or opened, and contacts In-Store Loss prevention
Sterile Processing Technician 2001-2006
Spartanburg Regional Medical Center Spartanburg, SC
• Received, sorted, disassembled and processed contaminated instruments, using guidelines estab-
lished by Infection Control
• Assembled all instrument sets, according to count sheet
• Preformed daily use of sterilizers, Sterrad, steam and ETO machines
• Recorded, observed and interpreted biological, mechanical, and chemical indicators
Data Entry Clerk 1991 - 2000
Michigan Clinical Laboratories Flint, MI
• Answered inbound/outbound calls, scheduled appointments
• Searched, tracked medical supplies, database