Customer Service Sales

Location:

Posted:

June 11, 2015

Olaoluwa Busari

Anaheim, CA 92804

**********@*****.***

OBJECTIVE

An entry-level position in the financial sector

EDUCATION

California State University, Fullerton, CA May 2012

Bachelor of Arts, Business Administration

Concentration: Finance

G.P.A 3.55

Fullerton College, Fullerton, CA May 2009

Associate in Arts, Business Administration

G.P.A 3.65

WORK EXPERIENCE

Santiago Canyon College, Orange, CA Dec 2013 to Feb 2015

Financial Aid Technician / Student Program Specialist

. Provide information to students and parents concerning financial aid and eligibility

. Assist students with general application process

. Advise applicants of availability and requirements for various financial aid programs

. Prepare and distribute correspondence to students

. Perform related clerical work and duties as required

. Assist in financial aid workshops

. Keep abreast of state and federal regulations

. Assist veterans with accessing their education benefits

. Assist students with scholarship applications

. Process scholarship awards to students

Walmart, Orange, CA

Customer Service Associate Aug 2003 to Dec 2013

. Process merchandise returns and exchanges

. Process financial transactions such as money transfers, check cashing, money order sales, and

prepaid card sales

. Answer phone calls to assist customers and employees

SKILLS / ABILITIES

. Computer: Microsoft Word, Excel, PowerPoint, and Outlook.

. Excellent customer service skills

. Good communication skills

. Ability to work harmoniously and productively with team members

. Conscientiousness, reliability, eagerness to learn, and a commitment to excellence