Hello,

I have copied my resume please consider me for the position Search

Marketing Specialist.

*Martha Sandy Gamboa* *509-***-**** Email: *

*acp5tn@r.postjobfree.com* <acp5tn@r.postjobfree.com>

*Area of Expertise:*

Online Marketing

Branding/Advertising

Social Media Networks

Digital Marketing

Lead Generation

Marketing strategy

Strategic Partnerships

Competitive Analysis

Marketing Research

Viral Marketing

Product Marketing

Innovative Thinking

Marketing Management Business Development

*Experience:*

*Social Media Intern Globista Media*

*March 2014-Feb 2015 Remote position*

Job training and attained various certifications with testing.

Job shadowed on plan, develop, coordinate and participate in

various marketing research activities to identify customer preferences and

attitudes to enhance services

- Design, develop and implement online surveys using Survey

Monkey. Assess survey results and prepare executive summaries using

PowerPoint.

*Key Accomplishments:*

Identified several opportunities to market services and brought

about interest in the company’s services offered.

Self-starter and ability to meet deadline and work under pressure.

*Sales Associate Retail Business Development*

*Jan-Mar 2014 Regional Rep, OR and WA *

March 1st place in top sales in region of Pacific Northwest

I helped motivate team in increase sales

Set-up table, distributed and removed event signage

*Key Accomplishments:*

Introduced a marketing campaign that brought in many new customers

Placed top sales every week, and in March was 1st place in the

region of Pacific Northwest region.

*Call Center/Claims Supervisor Randstad assigned to EPIQ Systems *

*April -Nov 2013 Beaverton, OR*

Supervise and manage training for claims analyst processing,

productivity, and quality

Extensive knowledge of word, and excel spreadsheets for the day

to day operations

Improved department claims processing by 40% CRM system

management.

Excellent customer service, problem/resolution specialist, and

SharePoint savvy.

Flexible to changing environment call center

scripting/bankruptcy/foreclosure/legal and insurance settlement terminology

knowledge.

*Key Accomplishments:*

Introduced a different process which increased productivity and

decrease delay in payments errors from 15 to less than three errors per

week.

Promoted from Call Center to Claims services and trained as

Project Coordinator under Project Manager.

*Executive Administrator Low income Immigration

Assistance *

*April -Sept 2012 Yakima, Seattle WA*

Provided excellent bilingual translation services both verbal and

written.

Focus on marketing/advertising campaigns using local radio, TV

stations, social media, and targeted brochures to address the need of the

community.

Handle incoming, out-going mail, multi-call line and

correspondence.

Handled all payroll, new hire packets, document preparation,

briefs and investigation.

Supervised and hired contracted employees in and out of the office

*Key Accomplishments:*

Entered information into a scheduling database to increase time

management and efficiency.

Introduced access database to track clients, contracted

employees, and marketing campaign reach.

*Floater Tax Preparer/ Marketing Representative Liberty Tax Service

*

*Jan 2011- April 2012 Selah/Yakima, WA*

● Worked with walk-in clients to analyze tax documents, and prepare

both Federal and State tax returns.

● Informed clients of tax options and fee structures.

● Upsold services where appropriate.

● Provided bilingual services for multi-phone lines, and information

packets.

● Proactively network and market business to develop customer base

and increase small business clientele.

*Key Accomplishments:*

Bilingual/bi-literate in English and Spanish passed certification

testing to level 3 although level 1 was only required to work

Through personable experience helped increase small business and

personal client filing by 36% in one month campaign for three different

offices locations.

*Education/Certifications:*

IT University Online, Social Media, Marketing, Google Analytics

Course studies: Facebook, Twitter, Pinterest, Reddit, LinkedIn, Google

Analytics

Marketing Research Analyst, Certification

National Career Readiness Certificate, Beaverton, OR

Community College of Rhode Island, Warwick, RI

Course studies: Access Database, Excel, Microsoft Word 2010

Liberty Tax Preparation School

University of Washington, 4yrs, Seattle, WA

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