Operations Manager

CALVIN SHEPPARD

** ******* ******, *******, ******* M6M 2H4 H: 416-***-**** C: 416-***-****

acp5rb@r.postjobfree.com

Summary

Operations & Transportation Manager experience; familiar with all aspects of Logistics, Order Filling, Transportation, Shipping, Receiving and CFC, DC & 3PL Warehouse Operations.

Highlights

Results-oriented

Multitasking

Customer-service focused

RF System Experience

Union experience

Experienced

WSIB Certified

First Aid Certified

APICS Certified - Supply Chain Management

Co-Chair H&S Committee

Operations Supervisor

Accuristix Logistics

07/2014 to 04/2015

Oakville, Ontario

•Supervised order filling, shipping & receiving of pharmaceutical products for specific customers.

•Wave scheduling

•Evaluated operational records and made scheduling adjustments to maximize efficiency.

•Oversaw special orders and after-hours, urgent shipping jobs

•Resolved service issues in a timely manner, including coordinating and processing returns.

•Oversaw warehousing and storage practices and housekeeping.

•Followed established KPI’s & cost standards / economical practices.

•Followed proper SOPS as established by the company.

•Worked at a rapid pace to meet tight deadlines.

•Ran Shipping Department

•Ran Bulk Order Filling /Replenishment Department

•Ran order filling line

•Responsible for Pay-roll (Sierra)

•Responsible for discipline process & training of associates

•Member of H&S committee

•Direct reports - 50 associates

Ontario Transportation Manager

Grand & Toy / OMAX

06/2010 to 07/2014

Vaughan, Ontario

•Key member of national / provincial distribution operations team, which coordinated shipments across Canada.

•Responsible for all deliveries within Ontario - private fleet / 3rd party carriers

•Initiated reduction of Transportation operating budget by 500K, by implementing continuous improvement on productivity, efficiency & cost control.

•Supply Chain's main contact on major accounts coming on board (ex. $40 million annual Health Pro account & $20 million Manulife accounts)

•Bargained/leveraged shipping discounts with contracted carriers in accordance with business plan.

•Evaluated operational records and forecasted scheduling adjustments - to maximize efficiency with private fleet.

•Drafted budgets, monitored P&L costs and reduced expenses.

•Upgraded transportation cost standards and economical shipping practices.

•Created and managed departmental budget of $15,000,000.

•Met /exceeded KPI goals

•Managed and maintained the planning/scheduling process

•Developed a strong Customer Service back-ground & attained the ability to resolve ay service issues thru a collaborated effort – both internally & externally

•Oversaw the discipline process & training of unionized associates

•Completed mid & annually performance reviews for all staff

•Oversaw accident investigations

•Co-chair of H&S Committee

•Direct reports - 4 supervisors & 80 unionized drivers

Production/Operations Manager

Grand & Toy / OMAX

03/2006 to 06/2010

Vaughan, Ontario

•Selected products for specific routes, according to pick sheets.

•Reduced operating budget by 20% and order accuracy by 1.5% by implementing new policies and procedures.

•Evaluated operational records and made scheduling adjustments to maximize efficiency.

•Oversaw special orders and after-hours, urgent shipping jobs.

•Resolved service issues in a timely manner, including coordinating and processing returns.

•Oversaw warehousing and storage practices and housekeeping.

•Worked at a rapid pace to meet tight deadlines.

•Met /exceeded KPI goals

•Identified and implemented supply chain improvement opportunities such as re-profiling pick-line & adjusting wave management system.

•Developed a strong Customer Service back-ground & attained the ability to resolve ay service issues thru a collaborated effort – both internally & externally

•Oversaw the discipline process & training with unionized associates

•Completed mid & annually performance reviews for all staff

•Oversaw accident investigations

•Co-chair of H&S Committee

•Direct reports - 5 supervisors & 105 unionized associates

Transportation Supervisor 03/1998 to 03/2006

Grand & Toy / OMAX Vaughan, Ontario

•Evaluated operational records and made scheduling adjustments to maximize efficiency.

•Oversaw special orders and off-hour “Urgent/Rush” deliveries.

•Established transportation cost standards and economical shipping practices.

•Transported goods from racks, shelves and vehicles.

•Worked at a rapid pace to meet tight deadlines.

•Maintained the maintenance of private fleet

•Responsible for retail deliveries

•50 direct reports

•Responsible for pay-roll (KRONOS)

•Responsible for discipline process & training of unionized associates

•Accident investigations

•Driver route rides

•Wave scheduling

•Route balancing

•Direct reports - 70 unionized associates

Transportation / Production Supervisor

Drug Trading Company

01/1988 to 03/1998

Toronto, Ontario

•Selected products for specific routes according to pick sheets.

•Evaluated operational records and made scheduling adjustments to maximize efficiency.

•Oversaw special orders and after-hours, urgent shipping jobs

•Resolved service issues in a timely manner, including coordinating and processing returns.

•Oversaw warehousing and storage practices and housekeeping.

•Followed established transportation cost standards and economical shipping practices.

•Followed proper selection procedures as established by the company.

•Worked at a rapid pace to meet tight deadlines.

•Ran Shipping Department

•Ran Bulk Order Filling /Replenishment Department

•Ran order filling line

•Pay-roll

•Responsible for discipline process & training of unionized associates

•Member of H&S committee

•Direct reports - 60 unionized associates

Production Manager, Supervisor, Quality Control & Unionized associate

Lear Industries

07/1981 to 03/1988

Mississauga, Ontario

•Maintained accurate stock records and schedules.

•Selected products for specific routes according to pick sheets.

•Negotiated bulk shipping discounts with contracted carriers.

•Evaluated operational records and made scheduling adjustments to maximize efficiency.

•Oversaw special orders and after-hours, urgent shipping jobs.

•Unloaded, picked, staged and loaded products for shipping.

•Oversaw hiring and training of new employees each quarter.

•Resolved service issues in a timely manner, including coordinating and processing returns.

•Oversaw warehousing and storage practices and housekeeping.

•Worked at a rapid pace to meet tight deadlines (JIT)

•Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safe.

•Led cross-department initiatives to develop and pursue cost reduction programs.

•H&S Committee Member

•Payroll

•Responsible for discipline process & training of unionized associates

•Held union president role for 2 years / negotiated CBA with company

Education

•High School Diploma: Business 1981

Vaughan Road Collegiate - Toronto, Ontario

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