Customer Service Medical
Resume:
Armandina Macias
Humble, TX 77396
Mobile: 713-***-****
*********@*******.***
OBJECTIVE
To obtain a responsible and challenging position that will allow me to utilize the training and skills I have acquired, as well as provide an opportunity for professional growth and development.
SUMMARY OF QUALIFICATIONS
Meticulous, friendly, self-motivated with experience in billing and finance
Works well independently and as a strong team member
Bilingual fluent in English and Spanish
Extensive expertise in invoicing, billing, collections and payables
Strong multi-tasking and service skills, and dedication to organizational goals
Customer service experience
Proficient in Microsoft Excel, Microsoft Access, Word, Word Perfect, PowerPoint, Ridge mark billing, CareVu billing software, EPIC Medical Software, and ICD-9 and CPT coding
AX Dynamics software knowledge
SIGNIFICANT WORK EXPERIENCE
Rockwater Energy Solutions August 2013- Present
Accounts Payable Clerk/Accounts Receivable Clerk
Full cycle account payable
Process 1500-1800 invoices monthly
Reconcile Statements (request missing invoices)
Interact with and assist other employees throughout the day
Assist in training new employees
Ensure processes and procedures are followed and completed daily
Communicate with vendors via email and phone
Provide check payments and ACH information to all vendors
Responsible for creating aging report by spreadsheet
Prepared invoices for check run through payment proposal report
Created monthly spreadsheet for accruals at month end closing
Worked the AP mailbox for accounting, corresponding with more than 50 vendors daily
Research and process invoices for payment
Assisting with additional accounting tasks as needed Ex: Audit
Review and process vendor invoices and employee expense reports while verifying coding is accurate, approved, and are paid according to terms.
Provide invoices to the field for approval and coding in order to
process for payment/invoicing
Generate and send out invoices
Process credit memos
Process adjustments
EDI experience-E-Payables, Oildex and ADP
Nelson V. Valena MD April 2010 – August 2013
Billing Coordinator
Answer multi-line switchboard
Daily charge entry (CareVu software)
Verified insurance and get pre-certification for adequate payment
In charge of Medical and billing records
Claim submissions, resolve issues
Process patient orders for therapy or equipment
Consistently informed patients of their financial responsibilities prior to services being rendered
Kelsey Seybold Clinic October 2008 - April 2010
Ambulatory Service Representative
Assist with answering multi-line switchboard and greet clients in courteous manner
Check patients in for radiology and lab service
Collect payments
Prepared patients for radiology services
Efficiently performed insurance verification and pre-authorization functions
Nelson V. Valena MD February 2006 - October 2008
Billing Coordinator/ Medical Secretary
Answer phones
Data and charge entry
Collect payments
Kept up with medical and billing records request
Verified insurance and made sure pre-certification was on file to receive proper payment
Claim submission and payment entry
ENT Associates June 2004 - February 2006
Medical Assistant/Billing
Submit claims for office visits, surgeries, and consults
Answer phones, set appointments, insurance verification, call prescriptions in, and room patients after cleaning rooms, and autoclaving instruments
Pre-certify, authorize and schedule surgeries, CT scans, MRI’s and MRA’s
Collections and checking EOB’s, calling insurance to check on claims
Heard & Robins LLP April 2002 - June 2004
Office Assistant
Make copies for mail outs of up to 5,000 clients in one day
Court runs, as well as filing, sorting mail, sending and receiving faxes
Setting up for depositions, order office and kitchen supplies
Translation of legal documents for attorneys and for clients when needed at court
Work front desk, process mail, answer switchboard calls for 50 attorneys, and greet clients in courteous manner
EDUCATION
Sam Houston High School-GED June 2000
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