Project Manager Sales

Jeffrey Chew

+1-917-***-**** • ********@*******.*** • www.linkedin.com/pub/jeffrey-chew/43/b50/939/

*** **** **** ******, *** 4, New York NY 10023

EXPERIENCE

Commonwealth Bank of Australia Sydney, Australia

Commercial Analyst 2013 – February 2015

Merchant solutions business specialist for strategy and performance in Australia.

• Weekly dashboards on SMP (Simple Merchant Plan), Union Pay and Merchant Solutions

• Ad hoc reporting for frontline sales and account teams

• Seasonal reporting such as Click Frenzy (retail sales day) and holiday trading

• Client and pricing analysis for new merchants

• Reconciliations of client fees and scheme fees

VISA Inc. Sydney, Australia

Senior Strategy Analyst 2011 – 2013

Regional support for country reporting, strategy development and sales support in Australia.

• Financial modelling of client and competitor data for strategic decision making in the RFP (tendering process)

• Deal modelling on Visa's offering to clients

• Working with senior executive team on strategic reviews for Australia

• Project manager for two major tenders to two of the “Big Four” banks to win credit card portfolios

• Project manager for country strategic initiatives which involved working with business functions across the business

and producing monthly and quarterly dashboard reports for senior leaders and developing key metrics of measurement

• Monthly reporting on ecommerce and online space, targeting particular growth channels and on-market trends

• Supporting product team on the development of new reports

• Development of strategic documents on competitors in the marketplace and client business reviews

Australia and New Zealand Bank Melbourne, Australia

MIS Manager Markets and Specialized Lending 2006 – 2011

Australian, New Zealand and Pacific Islands lead for reporting on Markets and Specialized Lending products.

• Responsible for the end-to-end process of Markets and Specialized Lending reporting data

• Global Reporting in ICIS (an internal profitability system, profit and loss tool)

• Engagement and managing projects with various Business Units (includes the various Relationships within Institutional

and Business Banking / Finance teams)

• Delivering global client metrics (performance reporting) process improvement

• Ensure timely and accurate data of reports

• Global frontline support (Relationship Managers, Directors, Business Unit Heads) as a SME

• Provide training and support to fellow colleagues as a team leader

Royal Bank of Scotland (RBS) London, United Kingdom

Client Static Data Analyst 2003 – 2005

This was a 2 year contract in London working with a centralised team responsible for customer accounts and providing

support to the Global Markets middle office team.

• Loading and processing of Standard Settlement Instructions

• Setting up new customer accounts

• Maintaining and handling queries for customer accounts

• 6 month project for Data Management Unit (DMU) investigations and processing to reduce error queues

• Straight Through Processing (STP) system improvements

EDUCATION

RMIT University Melbourne, Australia

Bachelor of Business (Economics and Finance) November 2002

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