Human Resources Manager
Resume:
EDGAR JOHNSON
**********@*****.***
More than 10 years of experience managing 2.2 million dollar operations. Onboarding hiring specialist for 10 stores
reducing turn- over by 10%. Conducted training presentations, OSHA safety training, and communicated explanation
of health benefits. 6 years of experience performing on-site health care enrollments and PowerPoint informational
presentations for small and fortune 500 companies in Illinois and Missouri. People manager for 3 years led training
and development for crew and hourly managers’ staff of 70. Instructor management development for 2 years and
coached the development of 20 managers. Enhanced knowledge gained through education bachelor degr ee and
certifications in benefits and human resources.
EDUCATION & CREDENTIALS
Master of Human Resources Keller Graduate School of Management
Benefits / Human Resources Management /Negotiations skills (on-going)
Bachelor of Science in Business Administration, Cum Laude, University of Missouri:
(Emphasis Organizational Behavior / Human Resources /Business Law,
Monxmode Foundation Parent/Child Scholar)
CEBS - Certified Employee Benefits Specialist 2008
CMS - Compensation Management Specialist and RPA - Retirement Plans Associate
PHR - Professional in Human Resources 2005 – 2014
Licensed Life and Health Insurance producer -State of Missouri
Notary of Public
PROFESSIONAL EXPERIENCE
Ford Hotel Supply – St. Louis, MO April 2015 – June 2015
HR Operations Manager for an equipment supplier to the Food Service and Hospitality industry.
Organizational development strategies including sharing information, analysis, and recommendations to
establish strategic thinking and direction.
Implementation of human resources strategies including talent acquisition, staffing, employment processing,
compensation, health and welfare benefits, training and development, records management, safety and health,
succession planning, employee relations and retention.
Managed human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and
disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining
compensation, and customer-service strategies; resolving problems; implementing change.
TMX Finance – St. Louis, MO February 2013 – January 2015
General Manager for one of the largest and fastest growing specialty finance companies in the United States. Primary
roles: overseeing store operations and budget, soliciting sales and building customer relations.
Provided leadership, customer relations, vendor management, compliance audits, hiring,
performance evaluations, people development, business projections planning, recovery and process
improvement, negotiations and account settlements.
Implemented “ Operations Scorecard” to track and improve key performance indicators resulting in 8
months of positive P&L profit $100k.
Coordinated recovery process with vendors, operation units, and district manager resulting in $8k
average recovery.
Audited accounts mitigating risk of over $250k.
New hire orientation and onboarding, training plan and development.
Independent Contractor -- St. Louis, MO June 2007 – February 2013
Consultant for Total Benefits Communications specializing in employee benefits communication and education
services. Subject matter expert providing on-site representation for United Health Care plans and AARP endorsed
Medicare plans. Demonstrated the value of plan offerin gs to employees considering HDHP, HSA, FSA and major
plan changes.
Health Care plans enrollment and communication specialist, partnering with Schools, HR Business
Partners and Managers to inform, educate and, or help transition employees to cost sharing pl ans.
AARP Medicare authorized enroller and educator 2008-2013.
Top rated 5 out of 5 for benefits and product knowledge, employee engagement, support, and ability to
answer questions.
McDonald’s Corporation – St. Louis, MO April 2002 – February 2013
General Manager (2010-2013). Total profit and loss accountability for 2.2M operation performing projections and
strategic goals to build sales and customer satisfaction. Executed several pilot programs including 24 operations that
increased sales by 8% and creating Black History Month Awareness Champaign beginning in one store and expanding
to all St. Louis corporate stores over a 2-year period. Coordinated and processed onboarding for 300 new hires in one
week (National Hiring Week).
North County - orientation and onboarding specialist 10 stores.
Training and development, hiring, wage and performance reviews.
Management Development program instructor administering HR principles and practices .
Coordinated participation in St. Louis, MO; NAACP Banquet.
Department Manager (2002-2010). Major area of accountability training and people development. Coached in store
training program developed 10 managers. Executed North St. Louis County (9 stores) management development
program prepared 20 managers for promot ion and advancement (2008-2010). Certified benefits, hiring, orientations
and training (“BHOT”) certification program for hiring managers completed 2011.
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