JAZETT D. GRAVINA

*** ***** **

Bethlehem, PA ***15

347-***-****

acp5kt@r.postjobfree.com

EMPLOYMENT:

Secretary of State Division of Licensing Services 11/99 - Present

Manager: Denise Cleary 212-***-****

Executive Administrative Assistant

Provide high level administrative support for all Directors and Senior Investigators,

Acts as Information and communication liaison for the agency,

Plan and schedule committee meetings, conferences and hearings using Microsoft Outlook,

Project manager for the state’s web based eAccessNY email response for Real Estate Professionals.

Provides customer service support to the public.

Handle all travel arrangements.

Supervise the Violation Unit where duties are to manage databases, process payments and compose legal correspondences.

Create daily, weekly and monthly statistic reports to Division Directors and the Secretary of New York State.

Order office supplies and manage stockroom inventory

Data entry and answering of multiple telephone lines.

Recruiting and training employees.

Provide legal secretarial support by preparing summons, complaint and violation reports to the Investigation units.

Assist in legal research and review of all cases pending.

Employee Assistant Program chairperson for the Department of State.

Clinical Experience:

Supervisor: Wilda Molina 718-***-**** 8/2010-2/14

The Realization Center- Addiction Intensive Outpatient Facility

Clinical assistant,

Group co counselor

Administrative support to Director and counselors

Grant writing

EDUCATION:

New York City College of Technology 6/2005

Bachelor Degree in Human Service w/concentration

In Alcohol and Substance Abuse

Borough of Manhattan Community College 06/2001

Associate Degree - Liberal Arts with Honors

Recipient of the BMCC Part-time Scholarship for 1/2001

Academic Excellence

SPECIAL COURSES:

Taking the First Steps to Supervision 08/07

Customer Service and Call Centers 10/07

Conflict and Diversity 04/08

6 Critical Skills to Advance your Career 08/08

A Briefing for Supervisors 10/08

SPECIAL SKILLS:

Certificates of Completion in Microsoft Word and Excel from New York City College of Technology

Proficient in Microsoft Office/Excell/Powepoint, Windows 98/WordPerfect 2007 and Windows Vista, Acella, Corel Paradox, Sharepoint, and Versa Typing - 65 wpm, strong public speaking and communication skills with versed knowledge of preparation/documentation and business writing.

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