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Customer Service Sales Associate

Location:
United States
Posted:
June 10, 2015

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Resume:

Eric Johnson

** ** *** ****** *** ****

Miami, Florida 33128

M 407-***-****

acp5gb@r.postjobfree.com.

OBJECTIVE

To obtain a new position where I am able to put my background in public relations, communications, marketing, event planning, and international business to use.

EDUCATION

Florida International University [Graduated August 2014]

Bachelor of Arts in International Relations

Minors in Anthropology and Political Science

Certificates in Women’s Studies and Latin American Studies

Universidad de Buenos Aires [Summer 2013]

FIU Study Abroad Program

oArgentine Politics, History, and Culture

EXPERIENCE

Communications Coordinator/International Trade Advisor, The Spain-United States Chamber of Commerce

Miami, Florida May 2014-present

Facilitating business between companies in the United States and Spain

Consulting with entities in Spain looking to expand their business here in the United States

Outreach to contacts in the business and hospitality industries

Manage social media and communication outlets on behalf of The Chamber

Assist in the planning and coordinating of events

Accomplishments

●Assisted in executing the high profile Sabvor Iberica Food & Wine Fair (June 2014), the Ponce de Leon Business Awards Luncheon (July 2014), and the Spain-US Chamber of Commerce’s 34th Annual Gala (December 2014)

●Overhauled The Chamber’s social media presence, making its online presence renowned in the Miami business community

●Extensive marketing to the Greater Miami business community on behalf of The Chamber

Executive Intern-Mayor’s Office, Miami-Dade County

Miami, Florida January 2014-May 2014

Managed communications for the Office of Intergovernmental Affairs

Learned relations between government at multiple levels (local, state, and federal),

Performed administrative tasks on behalf of Miami-Dade County

Accomplishments

●Became familiar with the process of intergovernmental communication

●Took part in an extensive research project regarding the future purchase of body cameras for Miami-Dade County police officers

Public Relations Chair, Pi Kappa Phi Fraternity

Miami, Florida 2012

Took on the responsibility of managing external relations for Pi Kappa Phi Fraternity at Florida International University

Accomplishments

●Managed relations with numerous organizations on campus

●Promoted and advertised various events hosted by the organization, including philanthropic events generating over $10,000 in donations

Sales Associate/ Customer Service Specialist, American Eagle Outfitters

Orlando, Florida/ Miami, Florida April 2008- June 2013

Hired as a sales associate and quickly promoted to customer service specialist through my exceptional service assisting customers

Accomplishments

●Obtained title of style expert

●Responsible for hiring and training new employees

TECHNICAL SKILLS

Microsoft Office (Word, PowerPoint, Outlook, OneNote and Excel) for Mac and PC computers.

Social Media Platforms: Facebook, Twitter, HootSuite, Instagram, WordPress, Pinterest.

REFERENCES

●Veronica Diaz-Gomez, International Trade Advisor, Spain-US Chamber of Commerce: 305-***-****

●Alma Fernandez, former manager and supervisor, whom I’ve known for over 5 years: 813-***-****

●Javier Perez-Palencia, Executive Director, Spain-US Chamber of Commerce: 305-***-****

●Lee-Ann Dizon, Human Resources Coordinator for Miami-Dade County Mayor’s Internship program: 305-***-****



Contact this candidate