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Customer Service Engineer

Location:
New Britain, CT
Posted:
June 11, 2015

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Resume:

Bruce A. Narolis

*** ******** **., *********, ** 28655

US 336-***-**** CN +86.182.101.20493

acp550@r.postjobfree.com

Skype: Bruce.Narolis

**/** – Present

Principal at Narolis Development, a design & development consultancy to the

global furniture industry. www.narolisdevelopment.com

11/10 – 01/14

Design engineer for Van Thiel & Co., Beijing, China and Ebako Ltd, Semarang,

Indonesia. At Van Thiel & Co, designed and developed upholstery lines for

Restoration Hardware, Ralph Lauren, ABC Home, and Van Thiel/Four Hands.

Designed a 60,000 sqft upholstery factory and taught “American” upholstering

methods to achieve desired quality standards. At Ebako, developed an upholstery

line, reconfigured manufacturing area for greater efficiencies, taught methods for

increased comfort and durability.

12/06 – 07/10

Director of Manufacturing for Duralee Fabrics furniture division, including

Duralee Fine Furniture, Owners Select Furniture, and Cavalier Furniture,

Morganton, NC. Managed engineering, R & D, and customer service. Oversaw

pricing, cataloging, product design and development, photography and

purchasing. Provided technical training for thirteen corporate showrooms and

fabric division design teams.

05/94 – 12/06

Started and operated The Owners Select Company, a to the trade custom

upholstery manufacturing company in High Point, NC. Provided product

development and private label manufacturing for other companies such as John

Widdicomb, Stanley Furniture, Samuel Lawrence, Thomasville, Dunbar and

Bassam Fellows.

10/91 – 05/94

Retail sales and store manager for Thomasville Galleries of the Chesapeake,

Baltimore, MD.

09/81 – 10/91

Industrial Engineer and Cost Accountant, 4 years, promoted to Plant Manager,

Harden Furniture upholstery division, 2 years. Promoted to General Manager

Harden Galleries, Inc., High Point, NC. Producing high end custom upholstery

for gallery dealers.

08/79 – 09/81

Rough end operator, Hickory Chair, Hickory, NC and Engineer trainee, Bassett

Upholstery, Newton, NC while attending Catawba Valley Technical College until

graduation with degrees in Furniture Production Management, Upholstering, and

Upholstery Cutting and Sewing.

09/75 – 08/79

Custom Finish Specialist and Assistant Finishing Supervisor, Harden Furniture,

McConnellsville, NY.



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