Customer Service
Resume:
AFREEN
*/** ***** ****, ***********, VIC-**** Mobile-040*******, 044*******
*****-***********@*****.***
OBJECTIEVE
To commit myself into a challenging position within an organization, that will allow me to grow professionally and optimize my knowledge and skills to eventually excel in my performance. To secure a position where my ability to communicate and liaise effectively with a diverse client group in a friendly and diplomatic manner can be put to good use.
Skilled in working both kitchen and first contact capacities.
Strong commitment to teamwork.
Profound ability to follow company safety standards
In-depth knowledge of basic kitchen duties and food preparation
Ability to multitask and prioritize responsibilities
Confident and capable of heavy lifting
Ability to learn quickly
Excellent oral communication skills
Passionate about increasing knowledge and skills
EDUCTIONAL QUALIFICATION
Studying Advanced Diploma in Business at Baxter Institute Melbourne.
Completed Certificate IV in Business at Ashley Institute Sunshine.
Completed year 12 in Ozford College, Melbourne.
Completed Information Technology and Communication in Collingwood English School.
EMPLOYMENT HISTORY
Team Member at KFC Melbourne central
From February 2014 to Present
Responsibilities
Maintain first point of contact with customers as they come into the restaurant.
Inform customers of regular deals or daily specials
Ensure prepared food is up to standard sanitation procedures
Make customers aware of menu, new dishes and any price changes or add-ons.
Cook, prepare and deliver food orders based on customers’ choice.
Pack food and drinks for ‘To Go’ customers.
Handling cash and registering.
Clean and sanitize customer sitting areas, kitchen and counters
Worked as Team Member KFC Gladstone
September 2013 to January 2014
Responsibilities
Greet customers and guests as they approach the food service counter.
Take and punch orders in the computer database.
Make customers aware of menu, new dishes and any price changes or add-ons.
Operate cash register by taking payments
Process credit card payments.
Worked as a Service Cashier at Woolworth Super Market Kirkwood, Gladstone
October 2013 to January 2014
Responsibilities
Greet the customers.
Responsible for managing all the credit card and cash transactions.
Daily closed store properly and secured building.
Responsible for balanced cash draw at close of shift.
Clean and sanitize customer sitting areas, kitchen and counters.
Team Member February 2013 to August 2013
KFC Cane land centre Mackay
Responsibilities
Greet the customers and ask how they are.
Provide menu and answer customers’ questions regarding menu items.
Provide customers with information on new deals and discounts.
Attempt to up-sell deals and provide add-on information
Prepare and pack food according to KFC”S policies and procedures.
Serve food to dine-in customers in the event of delays.
Ensure the quality and quantity of food items packed or served.
Clean and sanitize customer sitting areas, kitchen and counters.
Worked as Team Member at KFC Thornbury, VIC September 2012 to December 2012
KFC Thornbury, VIC.
Responsibilities
Greeted all the customers with a smile.
Cleaned and stocked customer eating area, work stations, and equipment.
Assisted with a variety of kitchen-related tasks.
Maintained a solid awareness of product and services available in unit
REFERENCE
Fran and Andrew
Managers KFC Gladstone
Aje
Supervisor ITT BLAKERS
040******* EMAIL: ******@*****.***
Contact this candidate