General Manager

MARTIN EBODE

*** ***** ******* ******, *********, MD 21201

Cell: 646-***-****

*****.*@*******.***

OBJECTIVE

A Managerial Position offering the opportunity to gain additional skills and experience.

CORE QUALIFICATIONS

Management Proficiency/Strategic Planning Client Relations/Communications

Performance Evaluation Advanced Technology Skills

Budget Management Microsoft Office (Word, Excel, PowerPoint, Access)

EDUCATION

BACHELOR OF ARTS & SCIENCES: DOUBLE MAJOR: BIOLOGY/PRE-MED AND FRENCH 2011

Brooklyn College, Brooklyn, NY, USA

G.P.A 3.42

EXPERIENCE

7 - ELEVEN

Baltimore, MD

General Manager (Full-time) 07/2011 to Current

Plan, identify, communicate, and delegate appropriate responsibilities and practices to store partners to ensure

smooth flow of operations.

Monitor and manage store-staffing levels to ensure partner development and talent acquisition to achieve and

maintain store operational requirements.

Ensure adherence to applicable wage and hour laws for nonexempt partners and minors.

Actively manage store partners by regularly conducting performance assessments and setting challenging goals

to improve partner performance. Manage ongoing partner performance using performance management.

STARBUCKS

New York City, NY

General Manager (Full-Time/Promoted) 02/2008 to 07/2011

Communicated clearly, concisely and accurately in order to ensure effective store operations. I filtered communication to the shift team and assistant manager.

I maintained consistent attendance and punctuality.

Reviewed store environment and key business indicators to identify problems, concerns and opportunities for

improvement in order to provide coaching and direction to the shift team to achieve operational goals.

Communicate ideas to the district manager for broader areas of improvement.

STARBUCKS

New York City, NY

Assistant Store Manager (Full-Time) 01/2006 to 02/2008

Assisted store manager in executing store operations, including interviewing potential candidates.

Trained new employees on how to make, serve and present the product

As a team leader, I delegated tasks to create the best experience for our customers by providing quick reliable

legendary customer service.

ACCOMPLISHMENTS

National Restaurant Association ServSafe Manager Certification

Servant Leadership Award for Store #2342 for 3rd Quarter of 2014 at 7-Eleven

LANGUAGES

Bilingual ENGLISH - FRENCH

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