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Customer Service Care

Location:
Duncanville, TX
Posted:
June 09, 2015

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Resume:

Debra Shaffer

*** **** **. ***********, ** ***** acp4qu@r.postjobfree.com 903-***-****

Objective- Devoted dog groomer seeking to continue high quality of work by not only exceeding the expectations of clients but also providing great care for all pets in a salon or pet resort.

Work Experience-

Paws Pet Resort (Groomer) Houston, TX May 2014-Present

• Groomed bathed, rinsed, brushed and dried dogs.

• Provided customer service in the form of consultations and explanation of services

• Checked for parasites or other skin irritations

• Handled a variety of animals safely and comfortably

• Trimmed and filed nails, cleaned eyes and ears, anal sacs, and brushed teeth

• Detangled hair, removed mats and dried the coat

• Cleaned and maintained the grooming room and equipment

• Assists with dog boarding and daycare.

• Daily feeding, walking, playing and care for dogs at daycare and boarding.

Hot Shot Express (Driver) Texarkana, AR Nov 2011-Dec 2013

• Transport and deliver materials.

• Plan and follow the most efficient routes for delivering goods.

• Unload and sort items collected along delivery routes.

• Receive materials to be delivered, and information on recipients, such as names, addresses, telephone

numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.

• Load vehicles with listed goods, ensuring goods are loaded correctly.

Carol Tatum (Caregiver) Texarkana, TX May 2010-Jan 2011

• Provided grooming, dressing & bathing assistance.

• Provided ambulation assistance including use of walker, cane and wheelchair.

• Cleaning for client: kitchenette, bedroom, bathroom, laundry, changing sheets, and light housework of clients

living spaces.

• Meals: following special diets, serving food, feeding client

• Communication: coordinating patient care with other members of health care team. Report changes in the

patient’s condition to family and medical team.

Wadley Hospital (Certified Nursing Asst) Texarkana, TX Jan 2010-May 2010

• Personal care of Med Surgery patients

• Serve and assist with patient feeding

• Personal Hygiene Care/Bathing

• Room care and bed changing

• Enter patient care information into centralized computer medical program

Texarkana Nursing Center (Certified Nursing Asst) Texarkana, TX Aug 2009-Jan 2010

• Personal care of residential patients

• Serve and assist with patient feeding

• Personal care including feeding, bathing, hygiene care and room care.

Education-

Texarkana Community College Texarkana, TX June 2001

Completed and received GED certification

Texarkana Nursing Academy Texarkana, AR Aug 2009

Received license for successful completion of Certified Nurse Assistant

Alpha K-9 Academy Houston, TX March 2014

Received certificate for successfully completing dog grooming school



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