Manager Quality

Charles P. Yost

***** ******* **. **, ***********, NM 87122

Phone: 505-***-**** Email: ********@*****.***

LIST OF QUALIFICATIONS

A strong leader and manager with extensive experience setting and achieving goals, managing complex projects and a diverse workforce with a proven track record for developing and maximizing employee performance. A team player and dedicated worker with a broad background in technical leadership, problem solving and continuous improvement. A retired Navy Officer with an extensive aviation and nuclear weapons background. Professional expertise includes:

Continuous Improvement Employee Development ISO 9000

Lean Manufacturing Internal Auditing Quality Champion

Technical Leadership Supply Chain Auditing FMEA / RCA

Structured Problem Solving SPC / DOE Program Management

EMPLOYMENT HISTORY

URS Federal Services, Inc., Albuquerque NM 2011 – 2014

Quality Manager, Systems Engineering & Information Solutions Group

Responsible for URS Albuquerque Operations quality systems. Provided oversight for identification, containment and disposition of non-conforming materials and continuous improvement of contract manufacturer (CM) quality systems. Interfaced daily with production / manufacturing teams ensuring both quality and production schedules are met.

Established a site Quality Management System based on the elements of ISO 9000

Developed systems and metrics which quickly identified, contained and dispositioned nonconforming material. Dispositioned over a year’s backlog of non-conforming material realizing over $ million of shippable finished goods.

Strengthened quality systems and reduced product defects and resulted in a 75% reduction in defects detected during monthly 100% Government witnessed product acceptance testing over a 6 month period.

Rolled key learning’s into system improvements resulting in a 99.5% acceptance rate for delivery of 16,000 electronic systems containing 64,000 unique modules ($65 M contract).

Recipient of a 2014 URS companywide Award of Excellence (from over 435 nominations) for Technical Excellence in achieving the highest standards of professional excellence, safety and service.

TransCore, Albuquerque, NM 2009 - 2010

Quality Manager

Responsible for the management and improvement of company quality systems. Directed the efforts of 4 QA engineers and 5 technicians supporting new product introduction, returned materials and manufacturing operations including product assembly, inspection, testing, and calibration. Assured compliance for 3rd party registrations and certifications (ISO9001, UL, FCC). Managed supplier qualifications and documentation control programs. Collected and analyzed data to determine root cause of failures; assessed product reliability, made recommendations for product and process improvements. Developed budgetary recommendations for capital expenditures and department expense spending. Provided workmanship and quality training to facility personnel. During tenure:

Reorganized QA Dept., integrating RMA, Order Admin and document control functions; reducing overhead while improving operations to better meet customer needs.

Streamlined quality functions to accommodate a 20% reduction in headcount; improved productivity, eliminated backlogs for customer repairs and increased staff moral without sacrificing quality or output.

Instituted factory wide quality training; raising awareness and standards while reducing defects and rework. Results were significant improvements to outgoing product quality.

Successfully lead the company through a extensive 5-day ISO 9000 recertification audit resulting in renewal of 5 year registration

Instituted RMA tracking, repair and return procedures that reduced turn around time, eliminated wasted time and materials, provided detailed failure mode analysis to product development efforts and improved customer satisfaction.

Emcore Digital Products, Albuquerque, NM 2007 – 2009

Quality Manager

Responsible for all aspects of Emcore’s Quality Systems from incoming inspections of raw materials and contract manufactured components to customer interface for returned materials. Supervised Quality Assurance Lab, internal and supplier audit programs, containment and disposition of nonconforming materials and document control programs.

Managed a diverse quality and reliability group through several technology transfers and three major reductions in force (RIF) activities without loss to productivity or quality.

Led Emcore’s Quality Department through the acquisition, merger and assimilation of 2 Intel digital communications groups. Ensured Quality Management Systems (QMS) were quickly and successfully transferred minimizing time to fully integrate products that represented a 200% increase to company’s revenue base.

Facilitated technology transfer to Emcore’s China green field site, including Quality and Document Control Systems. Responsible for export license compliance. Efforts contributed significantly to China site becoming ISO certified in less than 12 months.

Resolved key quality and regulatory issues with contract manufactures in China, Thailand and Taiwan. Partnered with Emcore’s Supply Chain Management and key suppliers which greatly improved supplier quality systems.

Managed Emcore’s Quality Assurance Lab. Optimized Incoming and Outgoing inspection procedures to increase productivity of team while dealing with significant head count reductions. More than doubled team’s output without sacrifices in quality.

Streamlined RMA process, improving both accountability and traceability. Reduced backlog of parts waiting for FA. Resulted in improved customer satisfaction as measured by Sales and Marketing feedback.

Strengthened relationships between Quality, Manufacturing, Supply Chain Management, Engineering, Sales and Marketing, aligning all business groups to Emcore’s Quality Policy.

Intel Corporation, Rio Rancho, NM 1994 – 2007

Microcontamination and Quality Systems Group Leader

Managed 14 employees in 2 separate Quality Groups. Responsible for cleanroom environmental systems and protocol programs, cleanroom construction management, Process Control Systems, containment and disposition of non-conforming materials and yield enhancement programs.

Led the Fab 11’s Microcontamination group through 8 major process upgrades and 3 factory wide retooling efforts over a 12-year period. Continually improved capabilities while building a world-class organization, recognized as the best in Intel.

A strong leader recognized for developing employee capabilities with most becoming recognized experts within their fields at Intel.

A quality champion. Improved the factory’s internal quality forums through a partnership with managers, engineers and technicians that bridged all business groups.

Supervised the factory’s successful initial ISO 9001 registration efforts. Managed its sustaining internal audit, 3rd party surveillance audits and quality programs.

Shaped the future of Intel clean room contamination control methodologies and techniques. Developed many Best Practices for detecting, controlling and eliminating contaminants from the wafer fabrication environment. Recognized as a leader and innovator across the corporation.

Excel at detecting and quickly responding to emerging issues. Developed a team of experts capable of reacting to and handling any situation thus minimizing negative impact from any manufacturing excursions

Worked to deploy lean manufacturing techniques across the factory business groups.

Defense Nuclear Agency, Albuquerque, NM 1991 – 1994

Technical Director, Radiation Environments

Directed a multimillion-dollar nuclear weapons effects research program in support of the Department of Defense’s Strategic Nuclear Defense Program (Star Wars).

Worked closely with our National Labs (Sandia, Los Alamos and Lawrence Livermore) on the exchange of key technical proposals, and critical nuclear safeguard information.

1.As the Test Science and Technology Office’s Security Manager, safely maintained over 12,000 controlled documents; coordinated all visit requests and security checks for conferences, technical presentations and program reviews.

2.Organized a highly successful test technology symposium that brought together 50 experts from across the country to review and improve the underground test process.

Managed more than $10M of government contracts for the collection, interpretation and controlled dissemination of experimental results pertaining to nuclear weapons radiation effects.

1.Worked with DOE to design and deploy test “devices’ for DOD weapons effects tests

2.Worked closely with key experimenters to provide predictions for “environmental conditions” tailored to each experiment.

3.Supervised multiple contracts to field radiation diagnostics experiments for underground nuclear effects test. Provided the test community with detailed post diction reports on actual test bed environments.

4.Headed DNA’s X-ray verification team that confirmed proper test bed alignment for over $50 million of critical experiments

Served as an evaluator for multiple technical proposals, source selections and requests for proposals for the Defense Nuclear Agency.

Awarded Defense Meritorious Service Medal in recognition of accomplishments

Held a Top Secret, SCI clearance

Fleet Logistics Support Squadron 22, Rota, Spain 1988 – 1991

Department Manager

During a 3 year assignment, managed the Operations, Safety and Administrative Departments for a 350 person Naval Aviation Squadron (VR-22) home based in Rota Spain.

As the Operations Department Head, supervised the daily scheduling and coordination of all missions for a 6-plane (C-130 Hercules) logistics organization with a span of operations covering the entire Mediterranean, Middle East, Southern Europe and Africa.

Orchestrated liaison with Navy’s Mediterranean carrier battle groups, Marine amphibious groups and NATO counterparts. Grew in-flight refueling missions by 400%. Led squadron into new roles supporting special operations missions.

Ensured resources were available to support simultaneous ongoing efforts in the Mediterranean, Southern European and Northern Africa during the 1st Gulf war.

As the Safety Department Head responsible for all safety training and aircrew qualification procedures the entire squadron. Squadron won the Chief of Naval Operations award (Safety ”S”) for sustained accident free operations during tenure.

Responsible for all squadron air crew proficiency training and certifications

Led squadron to its 15th year and 32,000 hours of accident free flying

As the Administration Department Head

Consolidated command’s accounting and reporting procedures. Improved accountability while reducing the squadron’s expenditures by 25%.

Established a classified materials account greatly improving the ability of the unit to interact with the U. S. Navy’s Sixth Fleet during real world operations.

Education:

M.S., Engineering Science (Computer Science), Naval Postgraduate School, Monterey, CA

M.B.A., (Management), University of West Florida, Pensacola FL

B.S., Education (Chemistry), Miami University, Oxford, OH

Certifications:

IPC 610 Certified Specialist (Acceptability of Electronic Assemblies)

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