Customer Service Office
Resume:
Sergio O. Diaz
Hialeah, FL ***10
**.*****@*****.***
EDUCATION
Vocational Diploma, Administrative Assistant, Miami Dade Wolfson Center, Sept 2002
Diploma, Miami Springs Senior High, June 1981
SKILLS
Monitoring
Equipment Installation, Maintenance & Repairing
Coordination
TOOLS & TECHNOLOGY
MS Word, Excel, MSOffice, PowerPoint, AS400, Quickbooks, Telex, Fax, Multi-Copier, Mail Stamp Machine, Scanner, Phone Service
WORK EXPERIENCE
Parker Hannifin Miami, FL Office Clerk June 2002 - Oct 2014
Customer service, Shipping and receiving, data entry, general office duties. Coordinate shipping and receiving with multiple couriers, domestic and international .Follow up with cargo / shipment. Check missing orders, shortage, damaged parts and inventory. Replace parts and reroute shipments Maintain office and kitchen supplies, clean maintain and organize filing and warehouse stock. Ship, receive and invoice customers with deadline and rushed orders by end of month and year's quarter. Keep records of materials filed or removed, using logbooks and / or computer spreadsheet. Perform general office duties such as typing, operating office equiments, fax, scanning and sorting, distribute mail and international invoices. Gather materials to be filed from departments or employees. Find and retrieve information from files in response to requests from authorized users.
Place materials into storage receptacles, such as file cabinets, archieves, bins according to classifacation and identification information. Assign, stamp and record identification numbers or codes to index materials for filing. .Eliminate outdated or unnecessary materials destroying or transferring them to inactive storage according to file maintenance quidelines or legal requirements.
Telemundo Hialeah, FL Office Clerk Dec 2001 - April 2002
Sony Latin America Miami, FL Secretary / Receptionist June 2001 - Sept 2001
Banco Santander Miami, FL
Office Clerk / Receptionist July 2000 - May 2001
Bank of America Miami, FL
Office Clerk / Mail room Oct 1999 - April 2000
Ericsson G.E. Medley, FL Secretary May 1993 - Sept 1999
Assistant to Vice President and Project Manager, Accounts payable, handle, Petty cash and record expense reports. Various and general office duties, data entry. Assist Miami-Dade Attorneys, as well as vvarious Police, Fire Departments, School Board Metro Transit. Order and maintain office supplies. Radio dispatch with various Police districts, Fire Departments, School Board and Metro Dade Transit. Check and review radio frequency, installed and repaired mobile and portable radios. Prepare and organize meetings between Employer, attorneys and Miami Dade Management. Organize booklets, pamphlets, brochures and custom charts. Prepare and process legal documents, such as summonses, subpoenas, complaints, appeals, motions and pretrail agreements. Update and follow-up calender. Arrange delivery of legal correspondence to clients, witnesses and court officials. Schedule and make appointments. Assist attorneys in collecting information such as employment, job sites, medical and other records. Complete various forms, such as accident reports, trial and courtroom requests and application for clients. Prepare and distribute invoices for expenses and services. Managed 10 - 15 employees and subcontractors.
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