Customer Service Administrative Assistant
Resume:
WANDA STOKER
DALLAS, TX *****
***********@***.***
OBJECTIVE ADMINISTRATIVE ASSISTANT
QUALIFICATIONS
Certified Administrative Assistant
Knowledge of Microsoft Word, Access, Excel, PowerPoint
Operate 10-key by touch; type 35 WMP
Customer service experience includes screening calls, taking messages, and scheduling appointments
Good listener and able to work with little or no supervision
Attention to details, ability to prioritize and make decisions
Well organized complete projects accurately and in a timely manner
Team player friendly and dependable
EDUCATION
Certified, Administrative Assistant May 2012
Lighthouse College, Dallas, TX
GPA: 3.4 within major
Certified in Fashion Merchandising / Small Business Management April 2011
Ashworth University, Norcross, GA
GPA: 4.0
EMPLOYMENT
Jewelry Consultant August 2012
Zale Corporation, Irving, TX
Assist Guest with knowledge of jewelry choice
Schedule and follow up on appointments
Provide friendly and professional customer service
Client Service Professional December 2008-Present
H & R Block Tax Service, Dallas, TX
Answer multi-line phone systems
Schedule and follow up on all appointments
Assist tax professionals, meet customers’ needs
Receptionist / Retail Sales December 2007-Present
Curtis Unique Mobile Dog & Cat Grooming Co., Dallas, TX
Order and track pet care products (ie: hygiene products, house /
Pet deodorizer, Pet meds)
Schedule grooming appointments
Provide friendly and professional customer service
Contact this candidate