Ralphshawn McSween

acp3yt@r.postjobfree.com

770-***-****

Administrative Assistant

Dedicated and focused Administrative Assistant/Customer service Specialist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals and is seeking a role of increased responsibility and authority. Energetic Administrative Assistant/Customer Service Specialist with 7 years experience in high-level executive support roles.

Core Competencies

Self Starter Detail Oriented Multiple Line Telephone

Self-directed Results-oriented Strong Problem Solver

Dedicated team Player Strong Interpersonal Skills Excellent Oral & Written Communication

Computer Skills: Microsoft Office (Word, Excel 2010 PowerPoint)

PROFESSIONAL EXPERIENCE

Department of Driving Services Conyers, GA. 2014 – Present

Customer Service Specialist

Provide excellent service to the customers

Answer phones in a professional manner

Knowledge of Oracle and Kronos systems

Schedule appointments for clients

Proofreading records, typing and filing

Springfield Christian Academy Conyers, GA. 2012 – 2014

Director’s Assistant

Keeping records confidential

Completed the bookkeeping for the day

Screen new students applications

Oversees daily operation of academy

Maintain files and records for the state

Collect payments for tuition and various programs of the academy

Various other duties were completed such as answer phone calls, made copies

Send faxes, answered e-mails and proofread documents, etc.

Gears INC., Decatur, GA. 2012 – 2012

Office Assistant

Completed NDA’s for the subcontractors that GEARS hired

Maintained monthly invoices for millions of dollars

Completed the monthly billing for their contracts

Administration work completed for various executive officers within the office

Maintained AR and AP to enter into Deltek System so that the accounts would be paid

True Word and Praise Worship Center Covington, GA. 2007 -- 2012

Office Administrator

Provided exceptional administrative support to multiple members of Management

Maintained confidentiality in a demanding environment

Successfully performed administrative duties such as multiple phone lines, order office supplies.

Schedule appointments and maintain daily task within the office

EDUCATION / PROFESSIONAL DEVELOPMENT

University of Phoenix Business Administration Metro Brokers Real Estate License

Bachelor’s Degree Pending

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