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Customer Service Assistant

Location:
New York, NY
Posted:
June 08, 2015

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Resume:

CHRISTOPHER MARINO

**-** **** ****** • Jackson Heights, NY 11370

acp3vg@r.postjobfree.com • 718-***-****

SUMMARY

Hardworking and highly analytical graduate student with a solid background in computer science.

Strong work ethic along with outstanding interpersonal and communication skills.

EDUCATION

Pace University, Seidenberg School of CSIS, New York, NY May 2016

Master of Science in Computer Science

GPA: 3.88

Coursework: Algorithms and Computing Theory • Database Management Systems • Mobile Application Development • Mobile Web Content and Development

St. John’s University, Queens, New York May 2012

Bachelor of Science in Computer Science

GPA: 3.59

Honors: Scholastic Excellence Scholarship; Dean’s List (2008-2012); Cum Laude

Relevant Coursework: Java Programming and Worldwide Web Applications • Operating Systems • Software Engineering • Advanced Data Structures

TECHNICAL SKILLS

Microsoft Office Suite, NetBeans, Eclipse, VMware, SSH, Visual Studio, Exchanger XML Lite, MySQL, GitHub, Android Studio

Windows XP, Vista, 7, Mac OS 10.8 and older

Programming in C++, Java, SQL, XML, HTML, CSS, Javascript, Angular, Ionic

EMPLOYMENT EXPERIENCE

Corra Technology, Inc., Montclair, NJ 02/2013 - 10/2013

Sales Engineer Intern

Met with up to 10 potential clients a month either in person or on the telephone to discuss their needs in establishing corporate websites for their businesses.

Presented proposals to potential clients outlining the benefits of using Magento to build their eCommerce site.

Collaborated with Sale Lead to close several deals ranging between 150k – 300k.

St. John’s University, Queens, NY 09/2011 - 05/2012

Laptop Repair Center Technician Assistant

Performed diagnostic tests on laptops including troubleshooting hardware, software and wireless issues on student laptops.

Replaced hardware and reinstalled software as needed.

Called students to let them know the status of their laptop; answered questions about problems they may be having, and/or the status of their laptop.

St. John’s University, Queens, New York 01/2010 - 09/2011

Computer Lab Assistant, Marrilac Hall/Sullivan Hall

Provided excellent customer service to students by answering software related questions and informing users of STJ Microlab policies.

Assisted with the day to day operations of the lab by maintaining printers, photocopy machines, and computer stations as well as answering incoming phone call.



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