MWAKA LEAH CHUUYA

Phone: 678-***-****

acp3s4@r.postjobfree.com

I am a graduate of Jacksonville State University. I am a resourceful problem solver, goal driven achiever with strong organizational skills. I am detail oriented in the completion of projects while being ethical and effective at multi-tasking.

EDUCATION

Jacksonville State University, Jacksonville, Alabama 2010

Bachelor of Science, Business Marketing

Sir George Monoux College, Walthamstow, London England 2001

MAJOR: English Literature, Advance Levels in Law, Media, and Information Technology

SUMMARY

Business Marketing/Administrative professional eager to leverage ten years of experience and office management skills to secure a leadership role. Highly organized, with excellent written and verbal communication skills efficient in a variety of office support tasks, including:

Telephone & Front Desk Reception Customer Service, Filing & Data Entry

Database & Records Management, Executive & Administrative Support

Reports & Spreadsheets

Complaint Handling, Budgeting & Cost Controls Retail Store Operations

P&L ManagementMerchandising StrategiesTeam building/Training/Supervision

Inventory Management Scheduling & Calendaring

Meeting & Event Planning

Computer Skills: Word, Access, Visio, Excel, Outlook, Power Point, Mac/Windows Vista/XP, Adobe PDF, Safari.

WORK EXPERIENCE

Bell Partners March 2014 to June 2014

Leasing Professional, Atlanta Georgia

Leased apartment homes in the Vinings area to new and existing prospective residents by being organized and detail oriented providing a positive experiwnce

Maintained a professional appearance and enthusiastic attitude to create a great living experience for residents and prospects

Conducted tours of the community and followed up on all sales leads

Took and responded to resident/prospect phone calls and emails in a timely manner

Developed and maintained knowledge of the property, amenities, community and competitors

Assisted with marketing strategies to generate traffic by highlighting the quality and creating value in the ease of hassle free living in a Bell property

Proficient in One Site-successfully assisted in qualifying prospects by collecting appropriate information and initiating background checks, running availability, daily activities, as well as, pending tasks reports

Inspected, sparkled apartments and delivered detailed and organized welcome packets/gifts prior to residents scheduled move-in date

Completed all required documentation and assisted in maintaining resident and property files

Applied critical thinking and problem solving to ever changing circumstances to meet customer needs

Invitation Homes November 2013 to March 2014

Customer Service Specialist Atlanta, Georgia

Experience in Sales force and Yardi Voyager

Creating tenant leasing and delinquent spreadsheets

Run property listing rehab and availability reports

Took inbound calls providing quality service and property listings

Provided prospects with available leasing promotions

Resolved customer challenges and technical issues via phone and through referrals

Built rapport by listening and managing tenant conflict

Deliver outstanding service by exceeding daily leasing and agent referral requirements

MEG5 Engineers April 2010 to October 2011

Engineering Marketing Specialist, Atlanta, Georgia

Personally Interior designed Atlanta office

Oversaw creative direction of marketing and branding MEG5 in the US.

Spearheaded acquisition of RFPs in Atlanta, as well as B2B correspondence in professional engineering consultation,

Coordinated the Atlanta office administration with the responsibility for budgeting, accounts payable and receivable as well as payroll.

Managed vendor accounts, generating weekly on demand checks.

Maximized office efficiency managing day-to-day facility and company functions monitoring accounts payable functions for construction expenses.

Comforcare Services, Atlanta, Georgia October 2008 to 2010

Provided care for the elderly with everyday assistance and therapy.

Took vital signs, encouraging self-help and independence physically, emotionally as well as financially.

Ensured physical safety and financial security of clients by identifying their needs, goals and objectives

Hooks Van Holm Inc. Atlanta, Georgia August 2007 to 2008

Mortgage/Real Estate- Acquisitions and Closing Specialist-

Hands on involvement of Property Conveyances streamlining complex marketing processes for improvement opportunities

Inspected acquisition of foreclosed properties for future re-sell cutting costs, fostering efficiency and ensuring profitability

Handled recovery of misspent and outstanding funds in accounts receivable/payable.

Handled the Alabama office Sales Cancellations.

Generated budgets and forecasts for management while maintaining accounts payable and accounts receivable on individual accounts.

Assisted and encouraged team/client relationships by identifying needs and recommending solutions with available products and resources

Gap Incorporated - Old Navy, Gadsden, Alabama February 2005 to August 2007

Sales Associate

Successfully launched a new Old Navy store in North East Alabama

Encouraged sales, working a cash register, working with customers and managers’ one on one, as well as being part of an efficient marketing team upon opening a new store.

Created forecasts for merchandise sales and replenishments.

Generated accounts receivables functions on cash registers reflecting merchandise sales.

Surveyed/Fore casted consumer merchandise needs reporting in vendor accounts allocating budgets to forecast demand.

Assisted in customer service, logistics, and dealt with complaint handling.

AFFILIATIONS:

Jacksonville State University International Student Organization

Jacksonville State University Business Department-American Marketing Association

Jacksonville State University Honors Program 2002 to present-English Literature & Biology

ACHIEVEMENTS:

National Record of Achievement

Successfully completing work experience for internship

Graduating Valedictorian of Certified Nurse Assistance Course

HOBBIES:

I enjoy reading, shopping, fashion & fine Arts, traveling as well as meeting and interacting with new people. And open to new challenges and experiences.

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