Customer Service Engineer
Resume:
GAURAV ANTIL RZ-**B,Najafgarh
Asstt. Engineer New Delhi-110043
Asti Electronics India Pvt. Ltd Ph: +91-955*******
** *** **** acp3n5@r.postjobfree.com
Total Exp: 36Months Passport: Valid
EXPERIENCE SUMMARY
Having more than 3 years of Experience in Networking and responsible for installing, maintaining and supporting computer communication networks within Organization.
Has an understanding of TCP/IP, NetBios, RIP, VLAN, IGRP, BGP, OSPF, IGRP and EIGRP.
Analyzed LAN to determine what were the major problems and improvements needed to be made to the network infrastructure.
Ensuring the smooth operation of communication networks to provide maximum availability and performance for their user including customers, clients, staff, suppliers, etc.
knowledge of Network System Engineering methods, skilled in designing, planning and implementing LAN/WAN solutions.
Proficient in technical and non-technical communication, both in oral and written..
Designed the database architecture for client projects and developed Data Flow Diagrams, Entity Relationship Diagrams and Data Structure Diagrams.
Also worked with IT Team on their ERP Applications(MFG PRO).
ACADEMIC CREDENTIALS
B.Tech. from Somany Institute of Technology & Management (MDU, Rothak) with 69.8% marks (2011)
XII from Rao Maan Singh Senior Sec School (C.B.S.E.) with 76.6% marks (2007)
X from Rao Maan Singh Senior Sec School (C.B.S.E.) with 78.7% marks (2005)
SKILLSUMMARY
Operating System Windows 95/98/XP/Vista
Languages SQL,C++,HTML
Development Platforms Microsoft Visual Studio
Protocols TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP
Web Applications HTML
Database Applications MySQL,RDBMS
ERP Applications MFG PRO(based on QAD).
Hardware Cisco Router/Switches/Modem.
WORK EXPERIENCE
ASTI ELECTRONICS INDIA Pvt. Ltd (May’12 –present)
Working as Associate Network Engineer at Asti Electronics India with IT Team handling their Network, provide support and troubleshoot networking issues.
Handle the tasks of providing Level 1/2 technical support to resolve day-to-day network, computer, and peripheral equipment issues .
Working on Cisco Networking technologies and protocols.
Also having knowledge of Cisco IOS and Cisco based Routers and switches.
Responsible for monitoring Network devices and remote troubleshooting.
Experience in installations and administration of Mail Support, LAN,WAN, Windows NT, Switches and Routers.
Setting up and managing Local and Wide Area Networks to maintain maximum network uptime.
Manage LAN infrastructure for the company.
Provide support in ERP Modules(Distribution,Master Data,Manufacturing,Finance and Customization) todifferent departments.
Resolving issues in Production Database using SQL Queries.
Application Functional Categories
Financials (AR, AP, GL), Sales Order, Warehouse Management, EDI, Customer Service, Manufacturing, Inventory, Data Collection, Purchasing, MRP, MPS, Capacity Planning, Costing, Engineering, Quote Generation, Work Order Management, CRM (Customer Relationship Management)
INDUSTRIAL TRAINING
Six weeks summer Training (after 4th sem) from Center for Development of Advanced Computing(MOHALI) in Core JAVA using Netbeans 6.0
PROJECT UNDERTAKEN
PRISON MANAGEMENT SYSTEM
Project was made to facilitate the maintenance of records of all prison across India.
Central database managed online.
Frontend: Netbeans(CORE JAVA) .
Backend: My SQL Server as Database.
STRENGTHS
Apply what I know, Seek what I don’t and Share what I Learn.
Ability to take decisions.
Aggressive problem solving skills.
PERSONAL DETAILS
Name : Gaurav Antil
Father’s Name : Mr. Balwan Singh
Date of Birth : 06th May 1990
Nationality : Indian
Language Known : English and Hindi
Marital Status Single
Permanent Address : RZ-77B, Maksudabad Colony, Near Nangloi Stand, Najafgarh, New Delhi
Phone : +91-955*******
Mail Id : acp3n5@r.postjobfree.com
DECLARATION : I hereby certify that all the information provided above is true to the best of my knowledge.
Date:
Place:NEW DELHI ( GAURAV ANTIL )
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