Customer Service Medical
Resume:
Melonie Card
**** ******** **** - ******* *****, TX 76309 ***********@*****.*** - 702-
WORK EXPERIENCE
Program Director
Century Rehab - W ichita Falls, TX - October 2012 to Present
Provide administrative support to clinicians, supervisor and departments by
coordinating calendars, scheduling meetings and appointments, and prioritize
tasks received from multiple staff members and determine the order of
importance. * Use judgment when scheduling patients, appointments, screening
calls and clinical work flow.
* Obtain pre-certifications as required by patients' health care plan when needed.
* Plan minutes and set the appropriate rug level for each skilled admission. *
Participate in all morning meetings to include Medicare meeting. * Responsible
to insure proper training of all staff.
* Interview potential new hires. * Problem solving. * Enter data into Smart, and
other word processing and spreadsheet software. * Provide additional general
office and clinical support such as filing, copying, organization, computer, and
people skills. * Insure integrity of patient files, HIPPA Compliance. * Performed
secretarial and administrative work relative to the medical office and nursing
home. * Major responsibilities included payroll preparation, billing, personnel
coordination, benefits administration, and communication coordination. *
Responsible for smooth flow of all necessary paperwork from me to the therapist
to the facility to the corporate office. * Responsible in coming up with and
incorporating any and all reports needed for the Medicare meetings in regards to
therapy. * Produced newsletter, informational guides, flyers and advertisement
of upcoming events. * Verifying medical documentation to make sure Medical,
Treatment, and CPT codes are being used to meet the fiscal intermediary
standards for Medicare Part A and B patients.
Program Director/Rehab Tech
RehabCare/Kindred - Wichita Falls, TX - March 2011 to October 2012
Provide administrative support to clinicians, supervisor and departments by
coordinating calendars, scheduling meetings and appointments, and prioritize
tasks received from multiple staff members and determine the order of
importance. * Use judgment when scheduling patients, appointments, screening
calls and clinical work flow.
* Obtain pre-certifications as required by patients' health care plan when needed.
* Plan minutes and set the appropriate rug level for each skilled admission. *
Participate in all morning meetings to include Medicare meeting. * Responsible
to insure proper training of all staff.
* Interview potential new hires.
* Problem solving. * Enter data into Smart, and other word processing and
spreadsheet software. * Provide additional general office and clinical support
such as filing, copying, organization, computer, and people skills. * Insure
integrity of patient files, HIPPA Compliance. * Performed secretarial and
administrative work relative to the medical office and nursing home. * Major
responsibilities included payroll preparation, billing, personnel coordination,
benefits administration, and communication coordination. * Responsible for
smooth flow of all necessary paperwork from me to the therapist to the facility to
the corporate office. * Responsible in coming up with and incorporating any and
all reports needed for the Medicare meetings in regards to therapy. * Produced
newsletter, informational guides, flyers and advertisement of upcoming events. *
Verifying medical documentation to make sure Medical, Treatment, and CPT
codes are being used to meet the fiscal intermediary standards for Medicare Part
A and B patients.
CSR/TELLER
Fort Sill National Bank - Sheppard AFB, TX - 2009 to 2010
Received and processed money for customers' deposits. * Distributed money
for customers' checks and withdrawals. * Cashed payroll checks, received loan
payments, and issued traveler's checks. * Recorded transactions on banks
computer system. * Tallied and recorded money drawers for AAFES cashiers. *
Provided briefings to new airmen on Sheppard AFB installation.
Teacher's Aide/Volunteer
Lomie Heard Elementary - Nellis AFB, NV - 2006 to 2007
Made copies. * Worked with children on sight words. * Supervised Field Trips.
Secretary
Modus Media - Lindon, UT - 1998 to 2000 Maintain filing system and used
various office equipment.
ADDITIONAL INFORMATION
* Computer skills: Microsoft Word, Excel, Quicken and Data Entry. * Handled all
returns. * Received, distribute, and return faxes to appropriate departments and
personnel. * Tracking of merchandise. * Create graphs and files.
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