Address Line * Telephone: +923*********

Address line 2 Skype: haseeb_durrani

Address line 3 Email:acp3a6@r.postjobfree.com

Motivated and dedicated candidate with a strong passion for the role in question, with extensive knowledge in the airline industry. Currently available to work part time or full time and very enthusiastic to find work. Seeking for a challenging post within your organisation to utilize both my professional and educational experience and knowledge in the best possible way. Good communication skills, well presented, polite and friendly with a positive attitude to work and learning. Keen to undertake any training needed to ensure I am successful in the job. Physically fit with good health and excellent attendance and timekeeping record in previous jobs.

Excellent timekeeping and attendance record. I can be relied upon to do the job required of me.

Great customer services experience. Confident in dealing with customer issues.

Enthusiastic about creating new ideas in order to maximise sales.

Highly proficient IT skills, confident in the use of a wide range of computer applications, great communication skills.

Keen to put in the extra work to ensure the smooth running of the organisation.

Target and goal driven

Very confident in Sabre and Abacus.

Fluent in English, Urdu, Punjabi and Saraiki.

Can work on my own initiative.

RTA at Pakistan International Airline, (Reservation and ticketing assistant) (JUL10-Present)

My duties within this role consisted of greeting and assisting airline customers in a positive and polite manner, helping customers with any questions and queries, checking in passengers who arrived at the airport, assisting in all ticketing and reservation situations, directing passengers to airline/crafts, answering all questions which may arise on customer arrival, keeping up to date with any flight changes and being fully equipped to make any announcements in any changes which will take place, queue handling, applying special discounts for customers on appropriate times and providing excellent communication when answering any phone calls. This role has developed my skill and passion of an airline service agent and boosted my confidence to perform in this role. I have learned to provide excellent customer service to all passengers and to ensure i pay extra attention to any special needs and requirements passengers may have to ensure they have the best possible experience within this organisation.

SALEZz, The Best Sellers, Manager (JAN11-Present)

SALEZz aims to provide innovative and quick solutions for real estate consultancy including driving sales promotions and ensuring all customers receives the appropriate property in question. My role within this organisation as a manger is one which consists of a high number of responsibilities. I am required to ensure the smooth running of this business and to make sure the up most best customer service is provided to all customers. My role within this company includes looking after fellow employees, dealing with any internal and external problems which may occur during the working day, dealing with cash sales and cash flow and ensuring that all customers are approached with a great manner, by me or by fellow employees. My customer experience service experience has been fully developed through this role and i am now very confident in dealing with people.

Real Estate Consultant, Ather Marketing Bahawalpur (DEC08-JUN09)

My role as a consultant within this organisation consisted of selling and promoting land, property, houses and flats. All deals were marketed and negotiated when closing the deal. I ensured all customers were spoken to politely and the correct information was provided to ensure the best customer service is given to all customers. As a consultant my communication skills and interpersonal skills were developed at at a rapid rate to ensure i am confident in any situation.

Achievements in field of Real Estate

Introduction of digital media advertising concept in real estate field in Bahawalpur in year 2008

Promotion and selling of Shadman city Housing Scheme phase 1,2,3

And shadman Commercial centre

Promotion and selling of Aman society housing scheme.

Promotion and selling of Model avenue housing scheme one of the finest concept of residential society at Bahawalpur.

Promotion and selling of Bahawalpur trade centre.

Promotion and selling of Taha town phase 1 and 2.

Academic qualifications

Master of Commerce (Accounting),

The Islamia University Bahawalpur Pakistan, CGPA 3.77.

Bachelors of Commerce, (Honors) MS-IT.

Islamia University Bahawalpur Pakistan, CGPA 3.39.

Training Courses

Tariff and Ticketing Advance.

Pakistan International Airline Training Centre Karachi. 2 Weeks course, 88% obtained.

Tariff and Ticketing Basic.

Pakistan International Airline Training Centre Karachi. 2 Weeks course, 92% obtained.

Sabre/ASR Basic.

Pakistan International Airline Training Centre Karachi. 2 Weeks course, 95% obtained.

English Communication Skills.

Pakistan International Airline Training Centre Karachi. 2 Weeks course.

Reading, Writing, Expanding my knowledge through the use of the internet, socialising and meeting new people. Enjoy being active & regularly attend the gym.

References available on request.

Contact this candidate