Customer Service Manager

Lynn Miles

*** *** ******** **** **** Run PA ****4 ph724 366 6217 Email ************@****.***

Objective

I strive to have a position where an individual can grow professionally within a company and further the company.

Education

Salisbury State College ( now Salisbury University)

BSN June 1985

Nursing

Experience

January 2011 - Present

Manager - Subway Normalville Pennsylvania

I began my employment as a Sandwich Artist. I have progressed from Sandwich Artist, to Supervisor and finally as the Manager. Job duties include hiring, mentoring and training of all staff in the areas of sandwich making, computer skills, and customer service. Other duties include entire store inventory, assisting with food ordering, and tracking food delivered and sent from store by computer. By far, the greatest accomplishment is receiving positive feedback from customers about my service.

September 2007- 2011

Resh's General Store

General duties included cashier, assist with computer aspects of store business.

December 1990 - 2007

Clinician IV - Clinician II. Medical Intensive Care Unit

Charlottesville Virginia

Responsibilities included bedside care in the Level 3 teaching hospital. I also was consistently a Mentor to new nurses in this setting. Co scheduling coordinator over seventy nurses, using Excel.

Teaching - Hospital wide classes on Rhythm Interpretation, Heart Sounds, Modes of Mechanical Ventilation

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