Manager Service
Resume:
PERSONAL DETAILS
Surname Legodi
First Names Mmaphetana
Known by Ronicca
Date of Birth 21 May 1975
Identity Number 750**********
Ethnicity r African Female
Home Language Sepedi
Other Languages English, Zulu, Venda & Afrikaans
Contact Number 082-***-****\ 078*******
Alternative 082-***-**** (Paulina Nkomo)
Location Lethuli Park
Email acp33h@r.postjobfree.com
Availability Immediate
Religion Christian
Marital status Single
COMPUTER LITERACY
Gtx
CC&B
Powerpoint -
MS Word -
Excel -
Microsoft Office
Sap
Maximo
SKILLS
Supervisory skills
Management skills
Communication skills
Customer relations
Training skills
Report compilation
Ability to deal with stress
Work under pressure
Telephone etiquette
Financial skills.
Ability to answer and transfer phone calls in a polite professional manner.
Good verbal and written communication.
Good Communication Skills
Ability to take instructions and carry them out
Ability to type speedily and accurately
Sound Interpersonal Skills
Administrative Skills
Time Management
SECONDARY EDUCATION
School Attended Ditsepu High
Highest standard passed Matric
Year 1997
Subjects Passed Sepedi, English, Afrikaans, Economics, Accounting
& Business Economics
TERTIARY EDUCATION
Institution Damelin Management College
Diploma Obtained Human Resource Management
Year 1998 to 2000
Institution Damelin Management College
Diploma Obtained Marketing & Business Management
Year 2001 To 2003
ADDITIONAL COURSES
Institution Department Of Health
Certificates Obtained V.C.T
P.M.T.C.T
Couple Counseling
Lactation Management
Adherence Counseling
TB Collaboration
WORKING EXPERIENCE
Company Eskom Kusile.power station
Position Personnel Officer
Duration 01 October 2014 to date
Duties
Assist management with administrative duties
Updates registers.
Processing appointments ane transfers.
Develop and maintain perfomance management database.
Facilitate the compilation of perfomance.
Prepare schedules for interviews wich contains curriculum vitae of the shortlisted candidates,job description of the position that is being interviewed for and allocate time for each candidate.
Compile monthly reports invrelation to vacancies.
Handle invites for shortlisted job applicants.
Deal with response handling for all applications for advertised positions.
Provide secretarial support during interviews.
Perform monthly updating of the establishment on the HR system.
Company Eskom Lebowakgomo Customer Service
Position Senior Clerk General Administration
Duration 01 February 2013 to 30 September 2014
Reason for Leaving Better prospects.
Duties
Provide secretarial and administrative support service to the manager and section by:
Optimising different applications to produce documents of varying degrees of complexity to conform to recognised standards and formats as laid down in Eskom’s instruction manual.
Organising and arranging functions, meetings and conferences as required.
Acting as hostess, when receiving visitors and customers.
Preparing presentation material and providing background material on request.
Taking minutes at meetings.
Responding to telephone calls which require general routine answers.
Controlling the flow of work in the absence of the manager by directing requests to the appropriate departments and providing the manager with feedback.
Provides a one -stop customer/client service by:
Handling customer/clients complaints and ensures that the complaints are handled through proper channels for speedy resolution.
Noting, monitoring and taking care of customer complaints and requests.
Performs basic first line public relations activities.
Provides a general office administrative function by:
Administering a complete filing system.
Completing daily labour reports.
Administering s & t claims, local purchase orders and petty cash.
Administering scheme vehicles.
Administering the stationary requirements for the office.
Administering insurance claims.
Coordinating training schedules.
Capturing activity based costing.
Maintains a library service by:
Up keeping of all relevant standards / policies / directives / procedures /guidelines for the section / department.
Ordering and buying of books, magazines and extracts.
Ensuring that a valid database with relevant information is available properly indexed and updated.
Searching for material on selected topics.
Ensuring timeous returns of material to the library.
Process data from information systems by:
Manipulating data electronically for relevant manager
Creating appropriate reports for section
Highlighting exceptional activities
Capturing data into information systems
Verifying data on information systems
Uploading and downloading of information
Company Eskom
Position Senior Admin Support
Duration 01 October 2011 to 31 January 2013
Reason for Leaving Transfer
Duties
Provide secretarial and administrative support service to the manager and section by:
Accepts responsibility for smooth registration of the team.
Process data from information system.
Provide administrative support to the team when required.
Organising functions and meetings.
Creating purchase orders for stationeries and contractors, creating purchase requisitions for assets/equipment and creating reservations for PPE and creating trips on sap.
Managing all daily duties, typing and consolidating reports.
Capturing of time sheets using maximo.
Recording of time of sheets and attendance for the team.
Optimising different applications to produce documents of varying degrees of complexity to conform to recognised standards and formats as laid down in Eskom’s instruction manual.
Organising and arranging functions, meetings and conferences as required.
Acting as hostess, when receiving visitors and customers.
Preparing presentation material and providing background material on request.
Taking minutes at meetings.
Responding to telephone calls which require general routine answers.
Controlling the flow of work in the absence of the manager by directing requests to appropriate departments and providing the manager with feedback.
Provides a one -stop customer/client service by:
Handling customer/clients complaints and ensures that the complaints are handled through proper channels for speedy resolution.
Noting, monitoring and taking care of customer complaints and requests.
Performs basic first line public relations activities.
Provides a general office administrative function by:
Administering a complete filing system.
Completing daily labour reports.
Administering s & t claims, local purchase orders and petty cash.
Administering scheme vehicles.
Administering the stationary requirements for the office.
Administering insurance claims.
Coordinating training schedules.
Capturing activity based costing.
Maintains a library service by:
Up keeping of all relevant standards / policies / directives / procedures / guidelines for the section / department.
Ordering and buying of books, magazines and extracts.
Ensuring that a valid database with relevant information is available properly indexed and updated.
Searching for material on selected topics.
Ensuring timeous returns of material to the library.
Process data from information systems by:
Manipulating data electronically for relevant manager
Creating appropriate reports for section
Highlighting exceptional activities
Capturing data into information systems
Verifying data on information systems
Uploading and downloading of information
Company Eskom
Position Receptionist
Duration 2009June to 2011 September
Reason for Leaving Contract Expired
Duties
Answering of incoming calls and transfer them to relevant department.
Printing of telephone bills.
Reporting of fault from relevant department.
Provide a one stop service to client.
Receiving of mails.
Performs general office administration function.
Facilitate the smooth running of pin code system.
Answer general enquiries,make calls and keep record of private calls.
Note down and transmit messages.
Control and update speed dial services.
Company Smelters
Position Admin (HR Department)
Duration 01November 2008 - 28 February 2009
Reason for Leaving Contract Expired (4 Months)
Duties
Provide an administrative and secretarial support.
Prepare schedule for interviews which contains
Shortlist candidates for various positions
Arrange interview times for each candidate.
Compile monthly reports in relation to vacancies.
Handle invites for shortlisted job applicants.
Deal with response handling for all applications for advertised positions.
Provide secretarial support during interviews.
Perform monthly updating of the establishment on the HR system.
Maintain accurate record keeping for recruitment.
Follow up on queries and other correspondence.
Update relevant codes, control staff movements and update all registers conducting interviews.
Company Hlalefang Placements
Position Recruitment Consultant
Duration 2006 December 2008 January
Reason for Leaving Contract Expired
Duties
Monitoring performance enhancement programme.
Monitoring absenteeism (sick leave) and providing report for the purpose of initiating incapacity process by HRP.
Taking minutes during meetings with clients.
Conducting interviews as and when required.
Assisting with salary patterns fits.
Providing first line basic advice in terms of the conditions of service.
Compiling of daily, weekly and monthly report.
Establish and maintain new communication strategies and procedures.
Make sure all time sheets are signed in time.
Coaching staff with performance.
Conducting training orientation and induction of new appointed employees.
Process termination of service as well as injuries on duty.
Company Mankweng Hospital
Position Counsellor
Duration 01May 2008 to September 2009
Reason for Leaving Better Prospects
Duties
Shift Work
V.C.T
P.M.T.C.T
Adherence counseling
Registering of patient’s files in the system.
Organising campaigns and awareness to market
VCT clients.
Compiling of statistics daily, weekly and monthly.
Answering of calls booking patient for wellness from different clinics.
Daily hand over of patients information to staff duty nurses
Typing of documents dealing with HIV and aids.
Ongoing counseling.
Pill counting.
Company Polokwane Municipality (Internship)
Position Personnel Officer (Recruitment)
Duration 01April 2006 31 March2007
Duties
Prepare schedule for interviews which contains curriculum vitae of the shortlisted candidates
Allocate time for each candidate.
Compile monthly reports in relation to vacancies.
Handle invites for shortlisted job applicants.
Deal with response handling for all applications
Advertise various positions on career search engines.
Provide secretarial support during interviews.
Perform monthly updating of the establishment on the HR system.
Maintain accurate record keeping for recruitment.
Follow up on queries and other correspondence.
Update relevant codes, control staff movements and up
Date all registers conducting interviews.
Ensure regret letters are sent out to unsuccessful candidates
Approve the external recruitment and appointments.
Company Eskom
Position Senior Clerk Accounts Payable
Duration 01December 2005 to 31March 2006
Reason for Leaving Contract Ended
Duties
Processing and payment of creditors invoices.
Perform monthly reconciliation of supplier accounts.
Creditor’s payment period to be adhered to 30 days after invoice.
Validate authorizations and limits.
Ensure discounts are taken for early settlements.
Ensure adherence to payments terms.
Keep supervisor informed of any unresolved queries.
Complete preparation for special payment.
Company Seshego Hospital(Volunteering)
Position Admin Clerk
Duties Perform administration duties
Pulling patients files on daily basis
Register in and out patients
Capturing new patients on the system
Filling
Duration 01 April 2002 to 31 June 2003.
Reason for leaving Volunteering
References
To be supplied upon request
Jeanette Mathala Eskom Lebowakgomo 072*******
Duduzile Maswanganyi Eskom Makhado 076*******
Mamma Mokoena 082*******
Kgadi Maahlo 082*******
Emily 084*******
Marcia Mudau Eskom Polokwane 082*******
Frans Mokoena Seshego Hospital 082*******
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