Customer Service Sales
Resume:
Lee P. Gannon
Winder, GA 30680
Email: ***.*.******@*****.*********:***.*.******@*****.***
Expert problem-solver with excellent time-management and creative thinking skills seeks dynamic opportunity in a fast-paced environment. Practical, attentive and dependable, with unique ability to quickly identify needs and prioritize tasks accurately in high-pressure situations. Devoted to delivering outstanding results with high attention to detail, whether independently or as an integrated team member.
Education
Lanier Technical College Associate of Applied Science Degree: Computer Information Systems/Web Design Development
Technical Skills
Windows XP, Vista, Windows 7, Microsoft Office products, Adobe Creative Suite 5, Internet Explorer, Firefox, Google Chrome, Google Analytics, Web Design HTML/XHTML, JavaScript, ASP.Net,Visual Basic, C#, Networking, SQL.
Professional Profile
Digital Editor North American Theatrical Photography., Stone Mountain, Ga. (2014-Present)
Access remote FTP server and retrieve appropriate files. Arrange photos using InDesign to create a layout consistent with previous years’ composites. Edit photos to ensure similar pose and size of each subject in relation to the group. Add text and logos in the required style. Utilize Photoshop to create a proof PDF for director approval. Upload new proof and new composite to FTP server and log work done on spreadsheet.
General Manager Kingsley Restaurants Inc., Stone Mountain, GA (2010-Present)
Inventory management, employee scheduling, and money control systems, as well as restaurant safety and security standards. Provide exceptional customer service. Perform and direct overall store management. Direct staff to ensure that food safety, product preparation and cleanliness standards are maintained. Recruit staff and supervise training programs. Develop local marketing initiatives and contact prospective customers to promote sales. Maintain business records for reporting purposes.
Sales Consultant/Help Desk Chico’s FAS, Winder, GA (2009-10)
Located stock for customers and stores using custom, in-house software tools. Tracked shipments and processed paperwork for lost items, shipments and refunds. Provide superior service and support as communications liaison between customer and retail locations. Performed remote troubleshooting for point-of-sale (POS) terminals. Placed orders and completed transactions in efficient, professional and rapport-building manner. Filed customer complaints and kept extensive notes in customer files.
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