Manager Project

TERRI-LYNN KORCHICK

239-***-**** *********@*****.***

Executive Assistant / Office Manager

I am a dedicated and technically skilled business professional with a versatile administrative management skill set developed through experience as an Office Manager and Executive Assistant to high level managers.

I excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

I offer advanced computer skills in MS Office Suite (Word, Excel, Access, PowerPoint, Outlook, Publisher) and other applications/systems.

Key Skills

Team Building & Supervision

Staff Development & Training

Policies & Procedures Development

Project Management

Time Management

Internet Research

Report & Document Preparation

Spreadsheet & Database Creation

Accounts Payable/Receivable

Bookkeeping & Payroll

Improving Work Processes

Executive Writing

Records Management

Meeting & Event Planning

Inventory Management

Website/App Development

Travel Preparation

Analytical Skills

Experience

Eagle Eye Home Inspection & Home Watch Services 2007 to 5/2012

Office Manager/Co-founder (Est. 2004 – still in operation)

•Quadrupled sales the first year of employment.

•Developed efficiency-enhancing workflow/process improvements.

•Developed and implemented policies and procedures.

•Created and managed marketing campaigns.

•Interviewed, hired, trained, coached, counseled and supervised staff members.

•Excellent customer relations skills, including verbal and written communication.

•Manage QuickBooks including payroll, invoicing, cash flow, credit card payments.

Chico’s FAS, Inc. 2004 to 2007

Global Compliance Manager

•Maintained ongoing and regular communication with vendors for all brands.

•Developed department’s database for tracking factory vendors and audits.

•Responsible for all monitoring activities; reviewed & analyzed the audit reports and remediate with vendors & factories for a specific Brand.

•Organized out-of-state vendor conference ensuring all required needs were met.

•Perform data analysis and reporting as required.

•Organized staff meetings and training sessions ensuring all required need were met.

•Managed several projects simultaneously.

•Managed, trained, interviewed and hired associates.

•Developed and recorded standard operating procedures on pilot programs.

•Developed “electronic” audit reporting form to automatically upload into database.

•Created “Best Practices” guidebook.

•Initiated a process improvement task force to streamline all department procedures.

•Improved data integrity in seven business systems.

Executive Assistant to Senior Vice President, Chico’s

•Handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.

•Used Dictaphone to transcribe letters, emails, etc.

•Coordinated international and domestic travel arrangements.

•Scheduled meetings and presentations ensuring all required needs were met.

•Managed all three brands “hangtags” which included coordinating design, development, presentation and approvals.

•Quickly became a trusted assistant to the company president, executive staff and earned a reputation for maintaining a positive attitude and producing high-quality work.

New Jersey Department of the Treasury, Division of Revenue 1998 to 2004

Executive Assistant to the Division Director

•Managed the Customer Service & Legislative Services Units for the division.

•Developed a database to track timely legislative comments and report to the State Treasurer.

•Provided assignment, supervision, and instruction to other staff members.

•Managed Constituent Relations with the Governor’s Office.

•Handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.

•Coordinated international and domestic travel arrangements.

•Scheduled meetings and presentations ensuring all required needs were met.

•Initiated Division Newsletter and “Fun Friday’s” to boost Division moral.

•Attended staff meetings, taking minutes of the meeting and following up on required action.

Psoriasis Treatment Center of Central New Jersey 1990 to 1998

Front Desk Receptionist to Office Manager

•Supervision of six employees.

•Prepared weekly schedule.

•Evaluated employee performance and conduct.

•Conferred on budgetary needs and allowances.

•Evaluated requests including overall operations in terms of effective use of resources and special problems of the office.

•Interviewed, hired, trained, coached, counseled and supervised staff members.

•Developed efficiency-enhancing workflow/process improvements.

Education

•State of New Jersey, Certified Pubic Manager

•Katharine Gibbs Business School, Montclair, NJ

•Steinert High School, Hamilton, NJ

•Attended numerous computer courses including Excel, Access and Project Manager.

•Attended Executive Writing Course.

References Provided Upon Request

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