***A mapleview drive,

Old bridge NJ, *****

Cell phone:732-***-****

Email: acp2fr@r.postjobfree.com

Rania Hanna

Career Summary

With good experience seeking a job characterized by ambition and challenge that provides a worthwhile

experience, in Administration, HR, Public relations and customer services fields,

where my academic background, 12 Years of experience, presentation, communication and interpersonal

skills may be utilizes and refined for professional growth.

People and details oriented, Team player, Highly skilled, creative, very hard worker,

very effective in communication skills and time management, Excellent language abilities.

Experience

Office Manager – Advanced Care PT ( part time)

October 2014- To date- Milltown, NJ, USA

Meet and greet Patient by phone and in person.

Call insurance companies to verify benefits, copayment and deductibles.

Work on Navinet for Benefits and eligibility, claims, referral etc.

Responsible for the Quick Practice system and Practice Fusion and Electronic billing.

Responsible for the Form 1500 Billing as required by the insurance.

Responsible for the attendance and the payroll.

Responsible for marketing meeting and events with doctors.

Administration & Office Manager – Amadeus IT group, Cairo, Egypt

04/2012 – 04/2014

Duties:

• Perform a variety of assignments including, but not limited to training, staffing, organizational development, employee relations, benefits, compensation, and reward & recognition, Run Payroll.

• Handling all recruitment, Interview, exams and screening for new candidates.

• Evaluate Employees every 6 month and at the end of the year for raise and promotions.

• Fully responsible with Medical insurance for employees and their families and claims.

• Assist the regional HR manager for the reports, training and assessment of employees.

• Coordinate meetings for General Manger,take notes and minutes of meeting,

• Organize travel and all documentation, visas for all the managers and employees as needed.

• Supporting all departments with administration skills, and translation both verbally and written.

• Maintain GM filling system (electronic and manual) in orderly and efficient manner.

• Follow-up on pending issues/actions, feedback from each manger regularly to arrange the monthly sales presentation..

• Responsible for event arrangements with the Marketing department including booking,

• Work with management to determine recruitment needs and staffing objectives.

• Develop recruitment programs to attract, identify and source qualified candidates.

• Recruit for key positions through interviews and sourcing.

• Attend and coordinate participation in local job fairs and college recruitment events.

• Develop and maintain contacts with schools and other organizations to find and attract applicants.

• Help management identify and resolve issues in employee relations.

• Recommend improvements to HR policies, benefits and training programs, etc

• Research and negotiate discounts for purchase of office supplies, and maintain office supplies. Keep all office equipment in good working order, which includes scheduling of routine maintenance of office equipment. Collaborate with IT to ensure computer set-ups/ IT challenges get resolved..

Administration and HR Manager

Tidewater Marine Inc– Egypt Branch Mediterranean and Red sea area.

12/2009- 04/ 2012

Duties:

Educates employees and managers on policies, procedures, laws, standards and government regulations.

Reviews HR policies and provides policy training to managers and staff as needed.

Responds to employee relation issues such as employee complaints, harassment allegations and civil rights complaints.

Conducts investigations as needed

Conduct exit interviews, analyzes data, identifies trends and develops strategies for minimizing turnover.

Employee on boarding (hiring, terminations, unemployment claims, medical insurance)

Create offer letters, request system logins and access and conduct employee orientation and training

Provide HR guidance related to employee disciplinary issues and performance evaluations

Review time and attendance reports daily and make corrections in the payroll system

Maintain the CEO calendar, scheduling, appointments and customer contact database

Follow-up on sales calls, client appointments and completed events

Interface effectively with other internal departments

Office supply stocking and purchasing

Assist with answering phones and emails

HR coordinator and Administration & Formalities Manager

Pride International –Egypt branch

12/ 2005- 12/ 2009

Duties:

Responsible for getting offers, negotiate with hotels, restaurants, suppliers etc and sign agreements.

Supervision, of office assistants and drivers. Coordinating and take decisions of various office requirements.

Managing weekly booking for flights and hotels for rig crew, base personnel and visitors.

Coordination of crew changes weekly and expat personnel travel.

Arrange and coordinate the national crew medical check up to decide to renew contracts of not every6 months.

Fully responsible for Car rentals, Real Estate Agents, Couriers, Medical records.

Supporting all departments with administration and IT.

Arranging the Airport on arrival visas meet & assist & transportation.

Arranging everything for conferences, VIP visits, inside and outside the office, sightseeing, souvenir gifts..etc

Ordering office supplies and maintaining records.

Preparing correspondence for management in both English and Arabic.

Education

oBachelor Degree of Arts, English department, Ain Shams University 1998 cairo

Major: Old British history and literature, New American literature.

Courses

oSHL course

oSAP - HR

oCreativity – Ideas to Go

oHow to conduct a professional interview

oDrive employees performance

oEmotional Intelligence

oPeople soft – Titan software for HRC

oFCPA compliance

oOracle software

oProfessional Secretaries

oTime management

oEtiquette and protocol

oEffective secretarial business writing

oCommunication skills

Cairo -2012

Nice- France- 2012

Cairo- 2012

Cairo-2012 - 2013

Cairo 2013

Cairo 2013

New Orleans- 2010

Online 2010- 2011

Paris 2009

Cairo 2002 - 2006

Cairo 2002 - 2006 - 2012

Cairo 2002- 2006

Cairo 2002 - 2006

Cairo 2002- 2006 - 2013

Language Skills

oEnglish

oArabic:

Excellent communication, verbal and writing skills.

Perfect command of spoken and written Arabic (Mother tongue)

oFrench

Fair- good

Computer Skills

Software Packages

oExcellent level proficiency of MS Word, Excel, Power Point.

oPerfect knowledge for Access & Oracle. People soft, SAP

oExcellent level for Internet navigation and research skills.

Perfect knowledge of Software installation skills.

Operating systems

oWindows 98, Windows 2000 & Windows XP

Typing skills

oEnglish: 80 wpm,

oArabic: 60 wpm

References Furnished upon Request

Contact this candidate