Donna J. Anderson

*** ******* ******

Laurel, MD. 20707

C 240-***-****

acp2fo@r.postjobfree.com

Objective

Over 5 1/2 Years as an Office ManageAdministrative Assistant, Patient Care Navigator for Assisted Living/Residential Group Home Setting

More than 20 experience as a Real Estate professional performing settlements, supervising staff, carrying out audits, brokering partnerships between Real Estate professionals and Lending Institutions on behalf of potential clients, and reviewing contracts. I achieved a 98% closing ratio.

I am an innovative, creative, dynamic, multi-talented, skilled individual seeking an opportunity to work in a dynamic office environment where I may use my, diverse talents to improve the work place.

Professional Skills

Microsoft Office

Microsoft Windows

Internet

Email

Desktop Computers

Printers

Office Procedures

Telephone Skills

Filing

Research

Scanners

Leadership

Management

Supervision

TSS & LandTech

PowerPoint

Escrow Auditor

Closing Coordinator

Budgeting

Accounting Principles

Licenses

Title Producer's License

Maryland Notary Commission

Education

Manual Arts High School

Los Angeles, California

High School Diploma 1974

California State University Northridge

Northridge, California

9/74 - 9/76

Employment History

11.01.08 - 7.17.14 LifeLine LLC

8224 Brushyridge Road, Unit 1F

Laurel, Maryland 20724

Office Manager/Assistant to Sr. Corporate Staff and Sr. Nursing Staff

Patient Care Navigator

Group Home for Special Needs/Medically fragile Children and Adults with

developmental disabilities and mental illness, Population to include

seizure disorder, head injury, speech/language impairment, CP,

MR, behavior problems and other nervous disorders

Administrative Assistant to Program Director and Nursing Supervisor

Data entry, Customer Service, Answering of heavy/routine phone calls

Marketing for New Clients, Worked with family and Professionals to

coordinate services with agencies and programs in the best interest

of the Resident.

Make medical appointments for residents and assure that follow-up

appointments are made. Assist in scheduling of staff coverage and

handle scheduling of replacement staff for call-outs. Liaison with

residents, families, schools and adult day programs, Management Admin duties

10.01.06- 10.01.08

Metro Settlements, Inc.

600 E. Jefferson

Rockville, Maryland

Senior Account Manager

I previewed real estate contracts for completeness and accuracy. I handled all title work from clearing to resolving problems, reviewing the title commitment and the pre-HUD-1 and the final HUD-1's. I also negotiate with banks and lenders through the Loss Mitigation Department on pre-foreclosure short-sale transactions that the company has an executed sales contract for purchase. Handled Marketing of existing and

potential new clients. Handled HR and Administrative duties.

I also act as a Settlement Agent to close residential and commercial transactions. Drafted ads for marketing/magazines and maintained reports for the Management Team. Acted as Co-Teacher with R.E. Attorney Staff, in regards to continued education classes for Realtors

10.12.05-09.30.06

Lawyers Advantage Title Group

3901 National Drive

Rockville, Maryland

Branch Manager

Branch Operations, Supervised staff, Assigned and delegated task as needed, Managed office facility, Handled settlements, Co-Teached R.E. Continued Ed Classes with Teaching staff, Maintained client base, Meet and Market potential new Clients

02.2005-10.2005

Land Title, LLC

11400 Rockville Pike, Suite 500

Rockville, Maryland

Branch Manager/Senior Account Executive

Handled branch operations, Marketing, I also audited files prior to sending them off to Records storage. I signed off on all settlement disbursements and oversaw all settlement activities.

11.2001-01.2005

First Title and Escrow, Inc

30 E Gude Drive

Rockville, Maryland

Processing Manager

Supervised call center where I handled all customer call inquiries and complaints. Sr. Processor, signing off on settlement checks. I also was responsible for maintaining existing client base.

03.2001-10.2001

New Jersey Title Insurance Company

400 Lanidex Plaza, Inc

Parsippany, New Jersey

Closing Manager

I supervised two Processors and Closers. Our team processed and processed open title orders through disbursements. I signed checks and handled the real estate settlement closings for both commercial and residential properties. I previewed real estate contracts for accuracy, and reviewed the abstract and titles for accuracy. I handled all Title Clearinghouse resolution issues. The office closed on October 1, 2001, as a Corporate decision, so we as an

Underwriter would not compete with Title Agents in the industry.

04.1999 - 03.2001

Various

McCormick and Von Mehren & Title Temps, Inc

Atlanta, Georgia

Closing Coordinator and Recruiter

While I worked for McCormick and Von Mehren, I processed HUD-1's and closing documents. I handled a call center receiving calls from clients and resolving issues. I also handled marketing the company to new and existing clients.

While I worked for Title Temps, I opened up a recruiting office on behalf of their California Corporate office and recruited for the Banking, Title and Lending field.

10.1998-04.1999

Various

E-Z Temporary Services & Old Republic Title Company

Glendale, California

Escrow Auditor and National Account Coordinator

While I worked for E-Z Temporary Services, I audited files for a major title insurance company for completeness and to ensure they had a zero balance. I also processed reports for underwriters.

While I worked for Old Republic Title Company, I processed HUD-1's and settlement documents for out of State Lenders//Clients. I closed and settled cases. I also worked with the marketing National Client Base.

References Upon Request

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