Paige L. Hardy

**** ******* ***** *****, *******, FL 32811 C: 904-***-**** acp2d2@r.postjobfree.com

Education

Colorado Technical University September 2015

Masters of Science in Management

Florida A&M University – Tallahassee, FL August 2010

Bachelors of Science in Business Administration – concentration marketing

Skills

Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook), Brightmove (ATS), Silkroad (ATS), Candidate Sourcing/screening, Full-cycle hiring process, Posting job opportunities, Verifying work experience/credentials, Disk Operating System (DOS), Lotus Notes, PeopleSoft, Connect Systems, Client Relations, Customer Service, Marketing

Professional Affiliations

Central Florida Urban League Young Professionals 2014

Pi Sigma Epsilon Business Fraternity 2010

Junior Class Cabinet -2007-2008

Sophomore Class Cabinet -2006-2007

Miss Young Gifted and Black Pageant -2006

Student Government Association (SGA) Volunteer -2005-2010

Jacksonville Student Alliance -2005-2010

Experience

Source2 Talent Acquisition-Winter Park, FL Jan. 2015 to May 2015

Senior Recruiter

Senior recruiter to the Allstate Insurance account. Recruited Licensed Sales Professionals for the South Eastern region.

Assisted in the assessing and scheduling of interviews for Vivint Solar and United States Infrastructure Corporation.

Partnered with clients to determine priority searches/open positions.

Performed database searches to source qualified candidates.

Posted job descriptions and advertisements utilizing various job sites.

Assessed candidates to qualify against clients needs.

Sourced potential candidates and built candidate pools.

Traveled on behalf of the company to the University of Charlotte to assist Allstate in the career fair to source for qualified candidates.

Department of Economic Opportunity/Faneuil, Inc. - Orlando, FL Sept. 2013 to Dec 2014

Employment Security Representative I

Work extensively on the internal Connect system to process initial, additional and reopen reemployment assistant claims.

Obtain wage information from the claimant and the State of Florida’s Department of Revenues’ (DOR) and Disk Operating System (DOS)for the preliminary determination and qualification process.

Gather facts and answered inquiries from claimants, employers, one-stop career centers, governmental agencies and other pertinent parties to resolve issues on existing customer accounts in preparation or for benefit eligibility and review.

Performs specialized work assignments focusing on escalated Governors calls back per my supervisor’s request.

Collaborate with the authentication department by handling and organizing sensitive identity documentation.

Aon Hewitt – Orlando, FL Sept. 2012 to May 2013

Customer Service Representative

Manage the State of Georgia, BestBuy and Detroit Electric to enroll into their benefit programs during the company’s annual enrollment period.

Resolve and review client account and product information.

Provide assistance and clarity to BestBuy clients regarding their 401k plans.

Prepare employee health benefits plan and provide a detailed look at the various packages that fit the needs of the client.

Spherion/Affiliated Computer Services – Tallahassee, FL Oct. 2010 to Aug. 2012

Eligibility Coordinator

Process Florida Kidcare applications.

Review and verify supporting documentation for citizenship, identity and income.

Analyze Medicaid closures from Department of Children and Family Services while simultaneously processing and verifying eligibility into Florida Kidcare programs.

Allstate Insurance Company – St. Augustine/Tallahassee, FL May 2009 to May 2010

Customer Services Representative

Seek new and existing clients for prospective business and/or cross-selling opportunities.

Identify financial opportunities and direct potential clients to the necessary financial specialist.

Provide quotes and bind new client business as needed.

Manage existing customer endorsements and conduct problem resolution.

Ensure client accountability; manage billing inquiries and processing of payments.

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