DIANE TIMMONS

**** ******** *****, *******, ** **134 (H) 901-***-**** acp236@r.postjobfree.com

Professional Summary

A results-oriented business professional with proven abilities in strategic planning, managing

projects, improving the efficiency of operations, team building and in determining

effective processes for operations. Ability to identify areas of strength and weaknesses

while implementing company policies, standards, changes in operating systems that

optimize productivity and the bottom line. Demonstrated ability to motivate staff to

maximum productivity and control cost through the most effective use of manpower and

available resources.

Skills

Project Management Operations

Inventory Control Teambuilding & Leadership

Customer Satisfaction Strategic Planning & Implementation

Experience

10/2007 t o Present

Operations Manager

1Source – Memphis, TN

Ensure that all company operation procedures are observed through effective

supervision of warehouse and delivery personnel. Ensure employee awareness and

compliance with company policies and procedures regarding shipping/receiving, conduct,

safety, driving, warehouse standards and truck maintenance.

Deliver operational excellence by confirming that all internal shipments are adequately

received, unloaded, stocked, and that material is clearly and correctly identified, stored

in correct bin locations.

Drive customer satisfaction and retention by verifying that customer orders are

processed promptly, correctly picked, loaded onto trucks, transported and delivered

to the customers' facilities.

Oversee all warehouse equipment and vehicle maintenance. Assist in the supervision

and proper maintenance of company vehicles and driver safety compliance.

Work with purchasing to maintain adequate inventory levels necessary to meet fill-rate

objectives. Continuously monitor stock inventory levels in relation to warehouse space

and future space requirements including daily cycle counts.

Ensure compliance with local laws, permits, and regulations regarding facilities,

equipment and vehicles.

Develop vendor rebate tracking & collection system.

Maintain all government and third party business contracts.

Troubleshoot and resolve software issues.

Manage all software upgrades and EDI troubleshooting.

to 08/2007

02/2005

Account Receivable

ABC Logistic Corp – Memphis, TN

Collections, resolved payment disputes, monthly statement

preparation.

Supply management and file organization

Inventory control, reception, mail distribution

Developed, design and maintain Publisher Web Site

Developed and design Microsoft Access database for inventory control

May 2009

Education

MBA: M anagement of Information System May 2007

University of Phoenix - Memphis, TN

BBA: B usiness Administrative

University of Memphis - Memphis, TN

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