MARIA GROSS

*** ******* ******, ******, ** ***** l 201-***-**** l acp21y@r.postjobfree.com

Project/Office Manager

Dedicated and technically skilled business professional with project management and office management skills. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Versatile administrative support skill set developed through experience as a project manager, office manager, administrative assistant and office clerk.

Offer advanced computer skills in MS Office Suite and other applications/systems.

Key Skills

Office Management

Teambuilding & Supervision

Staff Development & Training

Project Management

Report & Document Preparation

Critical Analysis

Accounts Payable/Receivable

Business Communications

Records Management

Meeting & Event Planning

Inventory Management

Expense Reduction

Executive Support

Experience

ISS Facility Services, Newark, NJ

1999 to 2013

Project Manager, 2007 to 2013

Facilities Coordinator, 2005 to 2007

Administrative Assistant, 1999 to 2005

Repeatedly promoted during 14-year tenure with ISS Facility Services. Coordinated all phases of construction and space planning for major health insurance company, building maintenance, travel arrangements and coordinate corporate events. Quickly became a trusted manager known for “can-do” attitude, flexibility and high-quality work.

Highlights:

Coordination of all in-house building tradesmen, IS and telecommunication staff, outside contractors and vendors, to successfully implement and complete a project

Perform space planning, furniture purchase/coordination and move migration related tasks

Prepared monthly financial reports and quotations for customers

Helped create database for companywide online reservations, work requests, surveys and trained employees

Conducts pre-move and post-move walk-throughs’ to ensure spaces are ready to receive occupants and ensure moves were executed properly and customer issues are resolved

Reconfigured offices/workstations throughout the building and supervised the construction of a LabCorp center and employee health center for employees within the building

Responsible for budget development, process of invoices, update monthly reconciliation for all projects and related expenses, project documentations, and close outs

Earned excellent marks on performance reviews and attendance. Excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Helped coordinate company events that contributed to a higher company moral

Prudential Insurance Company, Newark, NJ

1979 to 1996

Administrative Assistant/Office Manager

Served as an administrative assistant/office manager to the management team, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.

Highlights:

Wrote performance reviews, salary recommendations and handled attendance records

Compiled data for daily, weekly and monthly production reports

Paid all invoices from vendors

Marketing studies

Ordered office supplies for 3 buildings

Main contact for facility related issues within 3 buildings

Responsible to hire and train new employees within the department

Supervised up to 40 people in the Customer Service/Mail Center area

Made travel arrangements for executives in department

Organized company events for employees and vendors

Education

Kearny High School

Academic Diploma – Business Management

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