Network Technician

Karim Abotchi

**** ************ *** *****, ******** 48103

Tel: 734-***-**** Email: acp1wn@r.postjobfree.com

Security Technologies:

Retina Network Security Scanner; SSH; SSL; Digital Certificates; Anti-Virus Tools (Norton, Symantec, Kaspersky, Trend Micro etc.), SIEM, BYOD

Systems:

Unix-Based Systems (Solaris, Linux, BSD); Mac,Windows (all)

Networking:

LANs, WANs, VPNs, Routers, Firewalls, TCP/IP

Software:

MS Office (Word, Excel, Outlook, Access, PowerPoint), Visual, Project, Microsoft Dynamics CRM, SharePoint, Kali Linux, ArcGIS, Man fact, Moodle, Splunk, Spice works, ED-Express, ED-Connect, Zimbra, Centrify, Advance IP Scanner, PRTG, Manage engine,Solarwinds, Alien vault, Log Rhythm, Event Sentry, Rescuva, Veeam, Stellar Phoenix ...etc.

EDUCATION

ITT-Tech, Canton, Michigan

Bachelor in Information Systems Cyber Security, 2014

ITT-Tech, Canton, Michigan

Associate in Computer network Systems, 2012

Henry Ford Community College

Associate in Computer Information System, 2010

SKILLS:

Bilingual: Excellent oral and written Speak French and English

MS Office: Word, Excel, PowerPoint and Outlook

Problem Solving Skills, Organizational Skills

Ability to communicate with all levels of the organization

Ability to work efficiently under stress

Ability to work both independently and in a team-oriented environment

Highly motivated, with a positive "Can-do" attitude

Hands-on attitude to all aspects of the day to day operation

Network & System Security

Risk Management

Vulnerability Assessments

Authentication & Access Control

System Monitoring

Regulatory Compliance

System Integration Planning

Multitier Network Architectures

Good understanding and knowledge of:

Windows XP, windows 7, Windows Vista, Window 8-8.1

Active Directory(Windows Server 2003, 2008&R2, 2012&R2

Gmail / Google Apps

Malware removal(Malwarebytes, Trend Micro, Eset, MSE, AVG, Super, Avira, Spybot, Ad-ware, Avast)

Must be flexible and willing to adapt quickly due to priority changes

Scheduling flexibility( Available24x7 helpdesk)

PROFESSIONAL EXPERIENCE:

LTI Information Technology, Ann Arbor, Michigan April 2013- Current

Network Technician

Discerption- Under general supervision, identify, troubleshoot and resolve problems encountered by District-wide users of various servers, the mainframe, desktop systems, District network Internet and other computer technology; troubleshoot and solve local-area network problems; provide technical support to end-users regarding computer hardware and software; install, test, certify and troubleshoot networking cabling systems; install configured network equipment; provides technical expertise to end-users regarding optimal set-up for software, hardware and network use; install, configure, monitor and troubleshoot a wide range of network and data communications software and hardware; train users in various software applications and network-related procedures; provide work direction for student assistants; and perform related work as required.

Application Monitoring

At LTI information technology I applied my knowledge to asses systems management, Application Performance Management (APM) is the monitoring and management of performance and availability of software applications. APM strives to detect and diagnose application performance problems to maintain an expected level of service.

UNDERSTANDING OF MONITORING PRINCIPLES

Monitoring and evaluation should refer back to existing baseline data or begin with a baseline study

Monitoring and evaluation are closely linked to, and should reflect the methodology of, the initial project appraisal

Monitoring is an integral part of program implementation

Monitoring should be linked to the specific program objectives that were defined through the appraisal and program planning process

Monitoring information should be used in decision-making

Evaluation should follow a specific methodology designed to gather information about program success

Monitoring and evaluation should respect principles of participation and involve all program stakeholders, including program implementers, beneficiaries (program users),

Monitoring and evaluation should respect and protect the rights, welfare, and confidentiality of all those involved in the program

SPLUNK

- 2yrs of experience using Splunk. Self-trained using CBT-Nuggets, splunk is a good software that enables organizations to monitor, search, analyze, visualize and act on massive streams of real-time and historical machine data, from any source, format or location.

Utilize the machine data generated by your IT systems to glean useful operational analytics and actionable intelligence across your IT operations

Reduce IT costs and complexity

Improve and maximize employee productivity

SITESCOPE

Learned HP SiteScope while attending school. It is agentless monitoring software focused on monitoring the availability and performance of distributed IT infrastructures, including Servers, Network devices and services, Applications and application components, operating systems and various IT enterprise components.

SERVER, MAINFRAME AND PC ENVIRONMENTS

Network Technician with extensive experience in analysing, setting and securing networks.

Negotiate and draft direct and indirect procurement contracts and non-disclosure, service and manufacturing and

Under general supervision, identify, troubleshoot and resolve problems encountered

Users of various servers, the mainframe, desktop systems, network Internet and other computer technology

Troubleshoot and solve local-area network problems; provide technical support to end-users

Install computer hardware and software; test, certify and troubleshoot networking cabling

Install configured network equipment; provides technical expertise to end-users regarding optimal set-up for software, hardware and network use

install, configure, monitor and troubleshoot a wide range of network and data communications software and hardware

Train users in various software applications and network-related procedures; provide work direction for student assistants; and perform related work as required.

MANUFACTURING ENVIRONMENT

While working for LTI-IT I had the privilege to work with some clients within the manufacturing environment. The Automation Division of GEFIT has been developing a huge number of projects for more than 40 years. Gefit expertise range over the most different branches, yet the areas where it has reached the excellence as the years go by, can be summed up in these four:

Automotive

Heat Exchangers

Compressors

Electrics

RESPONSIBILITIES

Front-end user support, analysis and resolution of computer/network issues

Troubleshooting and repair of workstations for LTI-IT clients

Responding to support requests

Infrastructure build and repair

Desktop Helpdesk Tickets(OTRS)

Optimizes computer usage by researching and recommending enhancements to system capabilities and performance.

Access Control

Application Security

Business Continuity and Disaster Recovery Planning

Cryptography

Information Security and Risk Management

Legal, Regulations, Compliance and Investigations

Operations Security

Physical (Environmental) Security

Security Architecture and Design

Telecommunications and Network Security

Dominos Farm, Ann Arbor, Michigan May 2008– Apr 2010

Concierge

Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.

Gather and empty trash.

Service, clean, and supply restrooms.

Clean and polish furniture and fixtures.

Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.

Dust furniture, walls, machines, and equipment.

.

Hello Faz Pizzeria, Ann Arbor, Michigan 2006 – 2008

Delivery/ Pizza specialist

Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility daily.

Deco Net Niamey, Niger 2004 - 2005

Information Specialist

Identifies client requirements by establishing personal rapport with potential and actual clients and other persons in a position to understand service requirements.

Collects data by identifying sources of information; designing survey and collection methods.

Organizes information by studying, analyzing, interpreting, and classifying data.

Resolves retrieval problems by altering design to meet requirements.

Prepares reports by collecting, analyzing, and summarizing information.

Prepares reference for users by writing operating instructions.

Maintains historical records by documenting system changes and revisions.

Maintains client confidence and protects operations by keeping information confidential.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

Establishes and revises database by conferring with analysts and programmers to code and retrieve data.

Maintains database by entering data.

Sameco Niamey, Niger 2002 – 2004

Network Administrator

Consulting with clients to specify system requirements and design solutions

Budgeting for equipment and assembly costs

Assembling new systems

Maintaining existing software and hardware and upgrading any which has become obsolete

Working in tandem with IT support personnel

Providing network administration and support.

Contact this candidate