Sales / Business Devlopment

FRANK A. CONFORTI

RESUME

*** ******* ******** *****: 416-***-****

Vaughan, ON L4L 6E7 Email: acp1rq@r.postjobfree.com

Sales Manager /Business Development Manger

Innovative and resourceful sales professional who consistently generated new business with commercial, industrial and institutional clients at all levels. Built strong relationships that has driven market expansion, positive growth and profitability. Leveraged market research and comparative analyses that lead to high-impact business solutions. Collaborate with internal business partners and has developed strategic alliances that drive sales and increase profitability. The successful proponent in many tender and contract opportunities including The Region of Peel, The Town of Caledon, Hydro One, Magna Corporation, Kaneff Properties and many more.

Areas of Expertise

New Business Development

High-Level Sales Proficiency

Tactful Closer

Strategic Planning/Analysis

Account Management

Proposal Preparation

Consultative Sales

Tender and Contact Award

Strategic Alliances

Account Retention

Client Presentations

Client Cultivation

Sales/Forecast Management

Communication

Sound/Ethical Judgment

Professional Experience

SERVICEMASTER GTA NORTH March 2006 – Present

Sales Manager / Business Development Manager

Key Productivity Indicators: Closed more than $5.2M in new recurring monthly sales. Exceeded sales goals for last eight consecutive years. Through superior sales and customer service skills achieved above industry average account retention and client longevity.

Acquire new commercial, government and institutional accounts through canvassing, cold calling,

networking, referrals, tenders and social media.

Successful proponent in the award of many tender and contract opportunities including The Region of Peel, The Town of Caledon, Hydro One, Magna Corporation, Kaneff Properties, Adidas and many more.

Meet and exceed sales expectations through superior selling techniques.

Service, maintain and upgrade existing accounts.

Implemented program and supervise inside sales associates.

Knowledgeable in all products and services.

Daily communication with production staff to ensure timely completion of contracts.

Exercised ethical personal and corporate conduct.

Optimized marketplace performance through sound business judgment and skillful time management.

Combined exemplary sales and customer service skills with aggressive account retention techniques to meet or exceed project requirements.

ACKLANDS-GRAINGER INC. Jan. 2005 – Jan. 2006

Implementation and Support Supervisor/National Accounts Customer Relations

(One-Year Contract Covering A Maternity Leave)

Key Productivity Indicators: Increased speed to revenue by reducing average implementation days for new National Account Implementations.

Implemented new national account customers such as Air Canada, CN, Gov’t. of Canada and Pepsico.

Supervised highly skilled team that supports large account sales growth and operations.

Scheduled and participated in customer strategy sessions to determine scope of agreement.

Determined implementation process, priorities, and step by step processes.

Ensured milestones and deadlines are achieved.

Developed, coordinated and executed customer project plans and rollout requirements.

Supervised the National Accounts Inside Support Team in Ontario and Alberta.

Managed and coordinated the progress of customer implementations.

Coordinated the responsibilities of cross-functional teams and customers to implement e-commerce tools such as EDI, web-based purchasing, summary billing and credit card programs.

Planned, and prepared customer communications material including English/French guides and documents.

Ongoing contact with regional operations and national account managers.

REGAL CONTRACTING SERVICES, INC. Feb. 1986 – Sept. 2004

Sales Manager

Key Productivity Indicators: Designed, and implemented an in-house telemarketing program that dramatically reduced customer acquisition costs and increased revenue/profit.

Identified and qualified all prospective market places.

Acquired new commercial, industrial and residential accounts

Serviced, maintained and upgraded existing accounts.

Designed, and implemented an in-house telemarketing program.

Recruited, trained and managed telemarketing and sales staff.

Developed a comprehensive sales plan and set performance objectives for all individual team members.

Knowledgeable in all aspects of products and services

Daily contact with production staff to ensure timely completion of projects

Maintained company sales and cancel performance against revenue objectives.

Managed and lead team according to RCS Performance Excellence Program Objectives.

Responsible for the on-going training and development of direct reports.

Education & Training

Graduated with Honors, Business Administration, Seneca College of Applied Arts and Technology, Toronto, ON

Computer Skills

Telemagic, ACT, Gold Mine, Dialogic, IVR, Microsoft Office, Excel, Word, Power Point, Cognos and CCDM

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