Customer Service Accounts Payable

CYNTHIA SIMMS

*** ******* ***, *****, ** ***** H: 678-***-**** C: 678-***-**** acp1pq@r.postjobfree.com

Summary

Seeking full time Managerial/Accounting or Office Manager position in an organization where my professional skills,

abilities and educational qualifications can be utilized in its best ethics for the benefit of the organization.

Highlights

Excellent written and verbal communication skills

Oracle

QuickBooks

Peachtree

Expert knowledge of MS-Word, Excel, PowerPoint

Outlook

Accomplishments

Decreased Home Depot receivables by 95%

Brought two years back log of payables current in weeks

Implemented policy to ensure that customers received monthly statements to expedite payments

Implemented shipment log to verify departure of shipments

Co-ordinated the move of the company to a new location (the physical process was completed in 4 hours)

Experience

Accounts Receivable Manager/Office Manager 02/2006 to Current

Pramac America LLC / Powermare LLC Marietta, GA

Managed the day-to-day business operations of the office, reporting directly to the CFO & President. Managed the

phone/Internet system with Cisco, Windstream & AT&T Order all office supplies

Hired and managed cleaning service, Manage matters relating to the building including OSHA compliance issues

Managed some HR issues (hiring, drug and background testing etc.)

Managed issues such as landscaping, pest control, first aid, HVAC, water, entertainment of guests, copy/fax

machine

General Supervision of Accounts Receivable Department

Cash applications

Maintained accounts receivable aging including follow up and collection of past due invoices, as necessary

Calculated & Created discount/rebate credit notes for customers

Released hold on customers over credit limit and credit terms

Process of incoming check payments/remittances

ACH payments, and EDI remittances Reconcile customer accounts including The Home Depot, Amazon Lowe's

& Menards

Coordinated and assembled information for the annual financial audit

Provided assistance to external auditors in the review of financial operations Print Invoices & credit notes

Interviewed prospective employees Trained new employees Assist with month end closing processes

Customer Service Manager 02/2004 to 01/2006

Pramac Industries, Inc

Marietta, GA

General supervision of the Customer Service Department, responsible for three people

Prepared weekly Back Order report for Sales Department

Conducted weekly meeting to discuss Back orders with sales and customer service staff

Print Invoices & credit notes Liaise with customers regarding prices and the status of their orders

Trained customer service Personnel

Processed Returns, Prepared monthly projected sales report

Accounts Payable Representative 02/2002 to 01/2004

Pramac Industries, Inc Marietta, GA

Processed invoices, complete data entry of Accounts Payable in a timely manner ensuring accuracy of data

Responsible for processing wire transfer payments to foreign factories Review and input all accounts payable

related documents

Invoice, credit/debit memos, employee expense reports

Completed data entry of accounts payable in a timely manner while ensuring accuracy of the data

Reconciled vendor statements to ensure compliance with corporate payment policies Assist in research and

resolution of accounts payable issues

Prepared Suppliers Reconciliations and accruals

Prepared Reports as requested

Education

Masters of Business Administration 11/2007

Keller Graduate School of Management Marietta, Georgia, USA

Bachelor of Arts: Business Administration 10/2006

DeVry University Georgia

Business Administration

Skills

Accounts payable, Accounts Receivable, Accruals, Business Operations, Credit, Debit, Customer Service,

EDI, HR, Excel, Outlook, PowerPoint, MS-Word, Oracle, Peachtree, QuickBooks, Supervision, Verbal Communication Skills.

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