J. Antonio Serrano, PHR, CPP ( **** NW**rd Street
?Fort Lauderdale, FL 33309
( 773-***-**** ( acp1j3@r.postjobfree.com
Human Resources & Payroll Professional
HR and Payroll Management
Multifaceted, seasoned, and dynamic HR & Payroll professional, equipped
with broad-based competencies in many facets of HR/Payroll management
within organizations with diversified workforce. Self-starter with natural-
born leadership in managing staff or solely running a HR/Payroll
department. Possess track record of dramatic improvements in efficiency,
productivity, and business processes that supports organizational goals and
objectives. Bilingual in English and Spanish languages.
Core Competencies and Career Overview
Payroll and Benefits Processing
< Managed the processing of high-volume payrolls, reconciliations,
taxes, accounting reports, salary changes, merit increases,
promotions, bonuses, commissions, severance payments, vacation
accruals, G/L, 941's, W-2's and audits
< Demonstrated accuracy in handling confidential employee records,
401(k) administration, and all union fund remittances, vacation/sick
time, and benefit deductions; as well as finalizing year-end reports,
such as GTL, Taxable Fringe Benefits, Gross Up Bonus Pay, and Third
Party Sick Pay for final year-end W-2 reconciliations
< Effectively executed Annual Open Enrollment and facilitate benefits
presentation for newly eligible employees
Human Resources Administration
< Conducted criminal and employment background checks, pre-screen drug
testing, I-9 verification, benefit enrollments
< Facilitated recruiting and on-boarding processes, job postings,
screening applications, interviewing, scheduling phone interviews,
reference checks, evaluating resumes, submitting job offers, new hire
orientations, and exit interviews
< Monitored the execution of audits from the Department of Labor,
modified all job descriptions across all levels, and screened
employees to produce realistic view of duties and skills required for
each position
< Developed and implemented new HRIS process in ADP HR/Profile HRIS for
easy tracking of resumes, as well as maintained compliance with
specific federal laws and legislations such as, ADA, FMLA, and FLSA
laws
Process & Performance Optimization
< Pioneered the company's first direct deposit services, transferring
90% of company employees to new benefit
< Revamped Accounts Payable invoice vendor filing system, streamlined
the approval process, enforced swifter payments; which trimmed down
vendor complaint calls by 60%; providing a 2 percent discount for
early payments
< Recommended new approaches and policies to effect continual
improvements in efficiency to the HR department Enhanced services
and communication to employees, automated check process, and
streamlined timesheet procedures
Professional Experience
Silver Airways Corp ? Fort Lauderdale, FL
( Payroll Manager 2013- 2015
Managing entire payroll department, supervising a staff of four,
responsible for overseeing weekly, bi-weekly, semi-monthly, monthly multi-
state union/non-union payrolls for 1,000 employees, utilizing ADP WorkForce
Now 7.1 and Time & Attendance.
< Develop and maintain reporting tools and techniques to capture and
distribute data and metrics related to HR areas
< Assists in the administration and management of Human Resources
policies and procedures with benefits and payroll
< Trained all new managers and employees on Time & Attendance; trouble
shoot technical issues and customer support
< Daily maintenance of HRIS systems, entering new employees, issuing
time cards; updating employee data, benefits, new pay rates, W-4,
direct deposits, terminations, 401k, PTO, Flex Time, garnishments and
unemployment claims
Robert Half Finance & Accounting ? West Palm Beach, FL
(Temporary/Contract)
( PAYROLL MANAGER (Temp) @ National Oak Distributors & (Perm) @ The Lasik
Vision Institute Oct 2012-Aug 2013
Managing multi-state payroll department, working on specials projects,
developing auditing reports, reconciling payroll sub-ledger to the General
Ledger, reconciling time cards, and performing data entry on ADP WorkForce
Now and ADP Pay Force
Infinity Sale Group ? Boca Raton, FL
(Position eliminated due to department re-organization)
( Payroll Administrator 2012- 2012
Working in Finance, responsible for overseeing weekly & bi-weekly payroll
for the company. Partnering with HR for reporting, functionality, data
integrity; and Time & Attendance trouble shooting. Provide day-to-day
support including benefit administration, unemployment, ad hoc reporting
for over 600 employees utilizing ADP WorkForce Now.
< Managed employee time cards, process stop payments, refunds,
garnishments and benefit deduction reconciliations
< Responsible for Per Diem Auto Allowance reimbursements and Paid Time
Off balance tracking
< Provided front-line support to internal employees for human resources
related inquiries
< Maintained HRIS system, update to reflect current employee data, tax,
wage, benefit deductions and time-off accruals
< Prepared payroll journal entries and 941 quarterly reconciliations.
Create and run ad hoc reports for Finance and HR
The LaSalle Network ? Chicago, IL
(Temporary/Contract)
( HR/Payroll Specialist (Temp/Contract) @ Mintel & Pivot Point
International, Inc. 2010- 2011
Teamed up with HR/Finance in providing Payroll services to employees and
management. Served as the primary point of contact to employee's payroll
and benefit questions/matters. Assisted Finance Director with various
accounting assignments, including SOX compliance, benefit reconciliations,
PTO accruals, 401(k) administration, and tax research; and developing
payroll reports on ADP Reporting software. Managed multi-state bi-weekly
payrolls on Paylocity and Kronos for over 700 employees.
Prime Group Realty Trust ? Chicago, IL
(Position eliminated due to economic
recession)
( Benefits & Payroll Administrator 2007- 2010
Displayed unsurpassed leadership in managing the Payroll & Benefits
Department; working in the Human Resources Department reporting directly to
Director of Human Resources. Processing union and non-union multi-state
payrolls, employee benefits; providing exceptional Benefit/Payroll service
to senior management and employees. Credible activist offering different
viewpoints and challenge assumptions; providing effective and efficient
administrative support. Processed multi-state weekly and semi-monthly union
payrolls for over 300 employees utilizing ADP PayeXpert and Time and
Attendance.
< Administer employee benefits including 401k, health and disability
insurance, and other voluntary deductions
< Work with leadership to develop and manage compensation and benefit
program to attract and retain employees
< Prepared and filed EEO-1 reports annually, responded to unemployment
claims, and perform other HR related duties
< Conducted 401(k) nondiscrimination compliance testing and filed 5500
mid-year & annual reports to IRS
< Enroll new employees in benefit plans, ensuring all dependent and
employee information is accurate and correct (Health, Dental, Vision,
LTD, STD, Transit Voucher Program, 401k, Vacation, Sick, Flex Spending
Accounts, COBRA)
Huber/CPKelco, Inc. ? Chicago, IL
(Company relocated out of state due
to merger)
( Junior Accountant / Payroll Administrator 2004 -2006
Conducted reconciliations, tax payments, accruals, and A/P processing.
Coordinated with supporting staff accountants regarding month-end close.
Facilitated the Corporate Credit Card Program, processing credit
applications and fixing all credit issues. Solely handled quarterly/annual
state Sales & Use Tax and monthly Canadian Payroll, and GST tax reporting
on SAP.
< Collaborated with payroll conversion process from ADP to PeopleSoft;
performing parallel testing and confirming accuracy of payroll
information in PeopleSoft. Prepared semi-monthly payrolls on new
PeopleSoft platform
< Provided support to Human Resources Department; while sustaining the
integrity and accuracy of the HRIS system Contributed knowledge of
Labor Laws and best HR practices; to comply with company polices and
FLSA laws
< Processed semi-monthly payroll on ADP for 2,000 employees; ensuring
compliance with all applicable state and federal wage & hour laws.
Performed various journal entries, account reconciliations, and
provide General Ledger support
North Bridge Staffing Group ? Chicago, IL
(Temporary/Contract)
( HR/Payroll ADMINISTRATOR @ Oil Dri 2003-2004
Process new hires, direct deposits, employee changes of voluntary
deductions and 401(k) loans. Managed multi-state payrolls, created payroll
reports on ReportSmith, and maintained confidential employee files. Served
as the primary point of contact to employee's payroll and benefit
questions/matters. Assisted Finance Manager with various projects,
including benefit reconciliations, 401(k) loan administration, payroll
internal audits and 941 reporting. Processed multi-state bi-weekly payrolls
on Ceridian for over 500 employees. Supported Finance Manager with SOX
compliance, W-2's, garnishments and G/L ledger.
Midwest Folding Products ? Chicago, IL
(Company instability/structural
changes)
( Human Resource & Payroll Manager 2001- 2003
Responsible for leading all aspects of Human Resources/Payroll department
for 500 employees, responsible for overseeing all Payroll/HR information;
processing company's weekly and semi-monthly union payrolls on ADP;
maintaining hourly paid employees on Time & Attendance system.
< Responsible for the identification of legal requirements and
government reporting regulations affecting human resources functions
and ensure policies, procedures and reporting are in compliance with
Federal and State laws
< Answer employee benefit questions, serving as a resource for
questions, issues, problems with ID cards and claims
< Administered employee benefit programs, such as group insurance,
life, medical & dental, accident, short-term disability, 401(k),
unemployment, garnishments, vacation, COBRA, PTO, long-term
disability and work wear program.
< Minimized benefits costs by 25% on a yearly basis through
comprehensive documentation and proper auditing
< Ensure all new hire paperwork in completed in a timely manner;
including I-9, background checks and drug testing
< Managed recruitment process for all exempt and non-exempt positions;
including placing job positing advertisement and utilizing other
recruiting sources. Conducted employee orientations for all new hires
and perform exit interviews
< Revised job descriptions across all levels and 50+ categories.
"Shadowed" and interviewed employees to construct an accurate picture
of the duties and skills required for each position during a
Department of Labor company audit
< Train managers and employees about company policies, equal employee
opportunity, documentation and legal issues
< Responsible for managing the Workers' Compensation program in
coordination with Plan Manager safety program
Education and Professional Development
B.A. in Human Resources Development
Northeastern Illinois University ? Chicago, IL
Fundamentals of Supervision and Management, Broward College: May-June 2015
- In Progress
ADP V7.1 Payroll & Maintaining Employee Information for ADP Workforce Now
Feb. 2015
Professional in Human Resources Certification Program (PHR), DePaul
University: Dec 2008 and Jan 2012
Essentials of Human Resource Management Certification Program, DePaul
University: Apr 2011
General Accounting and Microsoft Office Applications, Wright College: Dec
2006
Certified Payroll Professional Certification Program (CPP), DePaul
University: Mar 2006 & Re-certification: May 2015- In Progress
Employment Law Fundamentals, Broward College: Sept-Nov 2014
Effective Business Writing, Broward College: Nov-Dec 2014
Technical Proficiency
Kronos 5.0 Time & Attendance
ADP WorkForce Now Report Writing
SAP 4.7 Accounting & Accounts Payable
ADP WorkForce Now V7.1
ADP Pay eXpert
ADP Infolink G/L Interface
JD Edwards
Paylocity PeopleSoft 8.3
ADP Enterprise ADP ReportSmith
Time & Attendance HRIS Systems
SAP HR Ceridian Payroll
ADP HR/Profile 5.0 ADP Pay Force
SOX Payroll Compliance G/L Ledgers
Union Payrolls ADP HRB
e-Time In-House Payroll
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