Olinka Otoshi

** ****** ** *** *******, CT *****

203-***-**** - acp1f0@r.postjobfree.com

CAREER OBJECTIVE: Experienced Technology Analyst with a MBA and a

successful track record in supporting all technology needs, including

complex projects, and system integrations. 15 years of hands on practice in

identifying and quantifying problems, while providing effective resolutions

with a positive attitude and meeting deadlines. Liaison between business

owners and IT, resolving issues in a way that is beneficial for both and

creating a more productive environment. Managing resources, maintaining a

cohesive and collegial relationship with colleagues and managers to

identify operational issues and improvement opportunities. Go the extra

mile to build strategic relationships and help achieve business goals.

Qualifications:

Active Directory Ghost

Windows 7

Ms Office 2010 Ms Outlook 2010

Zenworks

Netware Application Launcher

Income statements Balance sheets

Cash Flows statements

Operating budgets Operating budget latest

estimates Financial statement ratios Key

financial metrics Classify direct/indirect cost

PV and FV value calculations

Marketing strategy plan Market segmentation & targeting

Strategic planning & implementation

WORK EXPERIENCE:

Locke Lord LLP, Stamford, CT

Information Technology Analyst (12/15/03 to Present)

. Analyze problems and recommend solutions alternatives to optimize

workflow and efficiency.

. Work effectively in a cross-team environment to solve problems and/or

develop new solutions

. Identify business process improvements.

. Responsible for updating the firm's intranet.

. Ability to work effectively under pressure

. Provide training for new joiners or as necessary for users.

. Assist in analyzing, planning, researching, testing, and implementing new

systems.

. Prepare IT budget reports, LE and variance reports for the Stamford

office.

. Strong attention to detail, self-motivated, excellent research ability

and have excellent organizational skills

. Prepare equipment for new hires, installation and troubleshooting (levels

I, II, III) of software and hardware.

. Responsible for setting up and scheduling daily meetings using the Data

Share/Webex application tools.

. Administer hardware and software inventory; add/remove new joiners and

leavers and ensure that all records are kept fully up to date.

. Push applications via LANDesk

. Assist Preparing lease vs. buy recommendation for hardware acquisitions

. Create inventory reports.

Cummings & Lockwood LLP, Stamford, CT

Sr. Help Desk Support (6/98 to 12/05/03)

. Managed and supported over 200 applications.

. Created, disabled and removed ID accounts in the NDS and Active

Directory.

. Administrating rights for users to access network resources, including

apps, files directories, hardware and volume space in the servers.

. Setup/maintenance the remote host computer, so users can work from home

. Created and updated documentation for applications in the server.

. Created and updated applications using ZENworks in the network to be

distribute via NAL to end users

. Assisted in planning, testing, researching and rolling out new O/S and

software upgrades

. Assisted with LE and budget reports for the helpdesk department.

Cummings & Lockwood LLP, Stamford, CT

Internship (12/97 to 6/98)

. Responsible for rolling out new O/S and desktop to 500 users including

satellite offices.

. Maintenance of the network LAN/WAN.

. Cleaned & prepared the server structure for new OS upgrade.

EDUCATION

Master Business Administration

Fairfield, CT

Concentration in Accounting, GPA 3.7

August 2012

Sacred Heart University

Master Accounting Certification

Fairfield, CT

Sacred Heart University

December 2011

BA Management Information Systems

Fairfield, CT

Sacred Heart University

May 98

CERTIFICATIONS

Netware 5.1 Administration (Track On of

Connecticut)

Advanced Troubleshooting, Maintaining & Upgrading

pcs (CompuMaster)

Business applications (Norwalk Community-Technical College)

Language Skills Fluent in Spanish.[pic]

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