Laura Petty

* ***** *****, ***********, ** *****

732-***-**** (mobile)

acp1dv@r.postjobfree.com

Professiona Junior Analyst-Medical Billing and Management 2013-2015

l Experience Service

H amilton, NJ

Apply problem solving skills in order to investigate

reason for patient denials and charges

Maintain confidential correspondence from mail

and over phone

Provide customer service with patient over the

p hone

Keep in contact with Medicare in working with

modifiers.

O ffer support with Iface Errors.

Apply problem-solving skills in dealing with return

mail, electronic and paper.

U pdate patient's accoutn via correspondence

t hrough mail

Search and gather for problems regarding paitnent

and insurance overpayment

Receptionist – Velocity Chiropractic and 2012

P hysical Therapy,

Red Bank, NJ

Coordinated appointment scheduling logistics

Maintained confidential correspondence with

various insurance fi rms, including Horizon

B CBS, Cigna United Health Care, and Aetna

Maintained patient records, including billing,

d iagnosis codes, and insurance information

Provided medical personnel with relevant patient

records and charts

Supported staff through maintenance of clinic

environment

Associate– Bass Shoe Outlet, Manasquan, NJ 2005 - 2012

Communicated effectively with customers, management, and

colleagues

Provided customer service to maintain client relations and

satisfaction

Maintained business environment through product

organization and marketing efforts

Hostess – Ruby Tuesday, Neptune Township, NJ 2011 - 2012

Provided customers with prompt and friendly service

Effectively communicated oral instructions for phone orders

Maintained organization and atmosphere of business

environment

Internship F ront Desk Receptionist/News Desk – News 12 New 2010

J ersey, Edison, NJ

Supported newsroom staff by verifying information sources

Received and rerouted business correspondence to appropriate

s taff

Education Brook dale Community College, L incroft, NJ 2011 - 2013

CCA: Medical Billing and Coding

M onmouth University, West Long Branch, NJ 2008 - 2010

B.A.: Communication: Radio and Television

Technical Proficiency in Microsoft Office Suite, Clinic Pro,

Skills Accuterm,

Transcription

Experience of Medical Terminology and Coding

( ICD 9-CM, ICD-10-CM)

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