Customer Service, High School basketball coach, security officer

Tyler Wright 814-***-****

***** ********* *****, ***. ***, Meadville, PA 16335 **********@*****.***

Professional Profile

I have worked at Cauley Security doing security work. I have also worked at DialAmerica in the area of customer

service. Working as a food server at King’s family Restaurant has also been a job I have had recently. My most recent

position has been an expeditor in the module processing department of BNY Mellon.

1. 2. Observing situations and decision

Customer Service

making

1. Warm Personality

3. Takes Directions Well

1. Problem Solver

4. Picks up on things extremely fast and

1. Communication Skills

well

1. Hard Worker

1. Good with Numbers

Professional Experience

BNY Mellon, Pittsburgh, PA

6/23/2014 – 4/28/15

Expeditor

Responsibilities:

• Transfer checks and correspondence between departments.

• Open and key monetary documents to be processed.

• Handle important documents.

• Expedite the process of check handling between departments.

King’s Family Restaurant, Monroeville, PA

8/20/2013 – 6/23/2014

Server

Responsibilities:

• Take menu orders from customers and promptly serve them.

• Address any customer questions, concerns or complaints; they might also be asked to explain menu

items or food and beverage specials.

• Greeting and seating customers and also providing them with menus.

Cauley Security, Pittsburgh, PA

8/1/2012 – 12/12/2013 (Part Time)

Security Officer

Responsibilities:

1. Patrols assigned areas on foot, checking for fires, vandalism, suspicious activity or persons or

safety/fire hazards.

1. Patrol industrial and commercial premises to prevent and detect signs of intrusion and

ensure security of doors, windows, and gates.

1. Write reports of daily activities and irregularities, such as equipment or property damage,

theft, presence of unauthorized persons, or unusual occurrences

1. Monitor and authorize entrance and departure of employees, visitors, and other persons to

guard against theft and maintain security of premises.

Dial America, Green Tree. PA

12/21/13 – 4/15/13 (Part Time)

Customer Service Rep

Achievements:

1. Great monitors proving good customer service

Page 2 of 2

Responsibilities:

2. Service new and existing customer accounts

2. Handle inbound and outbound calls from members to assist in the enrollment, renewal,

and service of member accounts

Gateway Senior High School, Monroeville. PA

10/31/13 – 3/25/13

Assistant Head Coach

Responsibilities:

3. Organize/ prepare daily schedules

3. Mentor young teenagers to make right choices on/off court

2. Teach leadership and life roles to teenagers

2. Manage time and make quick decisions

Education

Community College of Allegheny County – Boyce Campus, Monroeville, PA

Sports Management/Business Administration Major (4 Semesters)

Gateway Senior High School Graduate – Class of 2012

References

References are available upon request.

Contact this candidate