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Customer Service Sales

Location:
United States
Salary:
negotiable
Posted:
June 03, 2015

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Resume:

PROFILE SUMMARY

An experienced supply chain, logistics planning professional. Nasbite

credentialed in global logistics planning.. Exceptional at managing

multiple projects. Able to maintain proactive approach to problem

solving within all areas of the supply chain. Superior communication

skills and a keen awareness of deadlines. Excels at interfacing with

others at all levels to ensure company goals are attained. Works best

in environments where leadership skills are the keys to success.

A demonstrated ability to successfully support and supervise

concurrently, with a mature problem solving attitude. Proven, award

winning customer service and follow through skills. Skilled in

continuous improvement with projects involving logistics strategy,

total hard savings of over $1,000,000 in 2 yrs. Possess excellent

interpersonal and analytical skills. Proficient at maintaining

detailed export documentation. Experienced at HS classification.

Demonstrated ability to maintain updated knowledge of changing

regulations in multiple countries to insure trade compliance. Able to

manage effectively manage more than one team goal.

EDUCATION

Nasbite Certified Global Business Professional

Dearborne, Pinnacle, Compass & Alliance Management

Certification Programs.

Series 7 and Series 66 Licenses (not currently in use)

University of Massachusetts

COMMUNITY INVOLVEMENT

Board Member - Human Rights Education Institute

Chair - Wells Fargo Idaho State Diversity Council

Treasurer - Birds of Prey Northwest

RELATED EXPERIENCE

International Account Coordinator

Mariani Packing Company, Inc. August 2012 to January 2015

. Developed and Coordinated on going requirement changes for

logistics New location, process and oversee to completion all

orders generated by Marinai Europe Staff. Including all Export of

Inventory from US locations and process of outgoing inventory from

VAT Logistics.

. Responsible for coordination of assigned international accounts

from order through customs clearance, including packaging and

product requirements to insure orders are processed smoothly.

. Works with Sales, Production and Logistics teams to develop and

manage product / packing requirements and order quantities and

resolve issues with appropriate personnel.

. Coordinated customers document packets, assist with accounts

payment activities and complete export compliance requirements in a

timely manner.

. Assisted with collection, coordination and submission of documents

for product specific remittance programs related to the food

industry and ensuring both government and program compliance.

. Liaised with necessary personnel to prepare costing, product specs,

item codes, price lists.

. Tracked and maintained inventory of international marketing

materials.

International Marketing Coordinator

Jelly Belly Candy Company. January 2011 to September 2011

. Responsible for assisting in development / coordination of all

international marketing projects and activities.

. Worked with Business Managers Forecasting and Production to develop

and manage product packing requirements and quantities; resolves

production issues with appropriate personnel.

. Compiled and produced sales and marketing reports and graphs.

. Assisted with the production of international marketing and POS

materials as necessary.

. Coordinated packaging development, translations and proofing.

. Assisted with coordination of in-country promotional activity

materials and approvals.

. Liaised with necessary personnel to prepare costing, product specs,

item codes, price lists.

. Tracked and maintained inventory of international marketing

materials.

. Coordinated International Trade Show Participation.

. Developed international presentations for sales and company

meetings.

. Coordinated with production and procurement to insure orders are

processed smoothly.

. Maintained inventory of distributor, sales and marketing

materials.

. Coordinated secure domain names; assists with country specific web-

site management.

. Prepared and submitted Creative Services requests.

Financial Consultant

US Bancorp Investments and Insurance. May 2008 to June 2009

. Client management position accountable for developing alliances

with clientele to increase loyalty.

. Developed strategies to increase assets and profitability within a

territory.

. Counsel high net-worth individuals and corporate clients.

. Assist in meeting and exceeding area sales goals.

. Participate in community events to position the bank as a leader

within the territory.

Licensed Certified Private Banking Manager

Wells Fargo Bank. September 2004 to June 2008

. Directed daily operations for a retail bank, including branch

sales, business development, customer service, and credit analysis.

. Participated in the hiring and firing processes of private banking

staff for several branches

. Consistently awarded for providing exceptional customer service to

bank clientele and internal partners

. Founding member of the Wells Fargo Idaho State Diversity Council

International Export & Marketing Manager

Cathay Northwest, Inc. April 1993 to September 2004

. Market research for new products including target market and target

media research.

. Creating and submitting press releases as well as all media follow

up.

. Design and planning for trade show presentations.

. Planning and overseeing to completion, business events for domestic

and international clients.

. Staffing, managing and coordinating teams to compile initial market

evaluation data.

. Made recommendations to contracting companies regarding product

marketability.

. Checked plans against changing international regulations and

relationships between involved countries.

. Evaluated future market risks with changes in international trade

practices, based on knowledge of the political climate and rumor

inside the international trade and commercial banking communities.

. Aided in successful completion of initial business plans to justify

the financing of projects.

. Coordinated teams responsible for executing launch of imports to

the specific markets.

. Set up financing relationships with domestic and international

banks, for the processing of large dollar.

. International money transactions and ultimately managed the

American bank's relationship and product flow.

. Provided approval for advertising, marketing and packaging artwork

from creative inception to final production.



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