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Manager Customer Service

Location:
Portage, IN
Salary:
60,000.00
Posted:
June 04, 2015

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Resume:

Christina Coppinger

Transportation Management Specialist

Ph . 219-***-****

Email: ************@*****.***

Yrc Freight June 2014 to April 2015

HRRecruiter

Hiring Driver, Forklift Drivers, Mechanics

Marketing- Online Driver boards, Social Media, radio

Presentations CDL Truck Schools ( 10 surrounding area)

Presentations at Unemployment Agencies – W IA affiliations

Arranged OPEN HOUSE/JOB FAIRs with a 14k budget

Used Icims software for applications, tracking and reporting

Driver Development & Process committee, improving back round checking etc.

W orked closely with Hiring Managers & Union Reps & Hris

Roehl Transport, Inc. Jan 2014 to June 2014 Driver

Employment Specialist

Hiring and Arranging travel & hotel accommodations for drivers

Full Cycle Recruiter

Tenstreet Development team

CDN Logistics, Inc. May 2013 to Jan 2014

Driver Recruiter & Relations

Hiring & Retaining Experienced Refrigerated & Van

Owner Operators & Company Drivers

Private Projects for VP of research of current media, social networking,

Branding, Marketing and requested a company website upgrade by reporting competitors

websites, a detailed plan to handle driver retention issues

Established personal recruiters’ notebook of leads

Researched competitors pay scales and incentives for a hopeful increase

Powersource, Inc. Sept 2010 to Feb 2011

Media Coordinator (temp)

Re-evaluated Advertising & Recruiting Dept.

Media/Social Networking Management

Budgeting Cost Per Hire Analyst

Trans-United, Inc. Feb 2007 to Aug 2010

(Several roles in 3yr)

Capacity Manager 2010

Retained & Hired Flatbed & Specialized Drivers & Owner Operators

Managed Advertising Budget

Representative at Numerous Truck Shows

Implemented Orientation and contractual lease and settlements

Business & Sales Development Manager 2009 - 2010

Negotiated with customers, agents, in accordance with department pricing and terms

Maintain the stability of the organizations Business Development division

Managing relationships between customers/shipping locations

Capacity Manager 2007 – 2009

Retained & Hired Full Cycle Flatbed & Specialized Drivers & Owner Operators

Managed Advertising Budget

Representative for Numerous Truck Shows

Implemented Orientation and contractual lease and settlements

Swift Transportation / Direct Transit 1991 - 2006

Driver Recruiter 1996 - 2006

1996 -Organized the original full cycle recruiting department for Swift

1997-Traveled as a Field Recruiter throughout the Midwestern area schools conducting

presentations and open houses at various locations for Swift

1999-Assigned to Lspat/Inland Steel for Flatbed Division

Served the transportation needs of Mittal Steel

Direct Transit 1991 - 1996

Recruiter/Safety Compliance

DOT compliance and auditing full cycle Driver files for newly hired drivers

Recruiting, developing phone contacts and coordinating advertising placements in Midwestern

area newspapers

Promoted to Recruiting/Office Manager for Direct Transit

Retained after Swift Transportation 1996 acquisition of Direct Transit

Employment dates and exceptional personal or business references are available upon request



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