Customer Service Office
Resume:
Heather M Stark
********@*********.***
Objective
To obtain employment in an office setting
Ability Summary
Proficient in use of MS Word and Excel
Familiar with PowerPoint and Access
Prioritize time to multi-task many responsibilities efficiently.
Accurate typist with excellent grammar, spelling and proofreading
Punctual, organized and able to prioritize work
Over six years of customer service and cash handling experience
Education and Trainings
Palm Beach State College Lake Worth, FL
Office Specialist Certificate May 2011
Related Coursework
Medical Terminology Office Procedures Records Management
Word Processing Keyboarding Microcomputer Applications
Cecil Community College North East, MD
Completed 28 credits
Employment History
Teleperformance
Customer Care Representatve
Handles all customer inquiries and questions
Troubleshoot equipment and system problems
Enters data into various software
Goodwill Industries
Cashier West Palm Beach, FL 2/2013 - 3/2015
Assisted customers with purchases
Maintained a clean, organized store
Assisted with bringing merchandise in and out of warehouse
OfficeTeam West Palm Beach, FL 2/2013 - 5/2014
Temporary Employee
Filled in doing data entry
Filled in as a receptionist
AppleOne
Temporary Employee West Palm Beach, FL 10/2012 - 2/2013
Filled in a mail room
First Baptist of Boynton Beach
Office Assistant (volunteer) Boynton Beach, FL 3/2012 - 10/2012
Maintained the Excel inventory spreadsheet for church bookstore
Reorganized office supplies
Sorted and filed documents
Burlington Coat Factory Boynton Beach, FL 3/2008 – 9/2012
Customer Service Cashier
Assisted customers with purchases
Handled complaints, processed returns and answered questions
BJ's Wholesale Club Boynton Beach, FL 9/2007 - 4/2008
Cashier
Learsi, Inc. Boynton Beach, FL 8/2007 - 10/2007
Carousel Operator
Received money for admission
Operated the carousel
Cleaned the carousel and the area around it
Lloyd Staffing Delray Beach, FL 6/2007 – 8/2007
Temporary Employee
Filled in as a file clerk
Filled in a mail room
Bethesda Memorial Hospital Boynton Beach, FL 4/2007 – 8/2007
Volunteer in Public Relations
Sorted pictures and scanned them to put on a computer
Careers USA Boca Raton, FL 3/2007 – 8/2007
Temporary Employee
Filled in as a clubhouse coordinator
OfficeTeam West Palm Beach, FL 3/2007 – 8/2007
Temporary Employee
Held a sign
Caldwell Staffing Newark, DE 2/2006 – 2/2007
Temporary Employee
Customer service
Data entry
Fulfillment processing
Domestic Violence Shelter Elkton, MD 5/2004 - 2/2007
Child Care Giver
Cared for children who have been exposed to domestic violence
Elkton Christian Academy Elkton, MD 1/2006 - 6/2006
Substitute Nursery Aide
Enhanced the social and academic skills of children
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