Customer Service Sales

JUSTIN CAMPBELL

SALES PROFESSIONAL

Justin Campbell

303-***-**** 866 S. Oneida St. H106 *************@*******.*** Denver, CO 80224

Seeking Position As:

Sales Professional

Dependable, energetic sales professional has gained over 11 y ears of progressive experience in sales, marketing,

management, and customer service. Hardworking team play er is eager to join a progressive and reputable

organization that will utilize my skills, experience, and education to the fullest.

Strong Sales & Negotiation * Superb Leadership & Interpersonal Abilities

Persuasive Communication Skills * Outstanding Customer Service Abilities

Creative Problem Solver * Prominent Presentation & Organization Skills

Outstanding Computer Skills * Able to Work Independently or in Groups

Professional Experience

Sleep Number October 2009 " April 2012

Sales Professional

Denver, CO

Sold mattresses, bedding, and accessories to customers while consistently delivering excellent

customer service.

Managed day -to-day operations.

Developed an extensive knowledge in products through considerable training.

Ensured that all customers were treated with the highest level of customer service; established and

maintained effective relationships with new and existing customers.

Promoted to Sleep Expert (highest achievable position) as a result of exceeding sales goals in a 12

month period.

In 2010, completed y ear at 130% of goal.

In 2011, completed y ear at 122% of goal.

In 2012, completed first Quarter at 135% of goal.

Consistently exceeded sales goals every month in volume and units sold.

Energy Center Manhattan Pool March 2008 " July 2009

Inside Sales/Service Technician

Manhattan, KS

Managed sales on showroom floor as well as answering phone calls; interacted with customers to

educate them on products.

Provided expert product and service knowledge to all customers ensuring a selection of products and

services based upon their individual preferences.

Engaged customers in conversation and assisted in the understanding, description, and selection of

products.

Responded to customer inquiries and concerns and provided timely resolution to issues in a fast-paced

environment.

Installed, serviced, and repaired pool and spa products in the field as well as performed pool/spa

inspections, water analy sis, leak detections.

Lakin's Custom Metal Polishing November 2007 " March 2008

Assistant Manager February 2003 " April 2007

Manhattan, KS

Promoted to Assistant Manager in summer of 2005; organized customer's job orders to be done daily

and ensuring all jobs are completed.

Interacted with employ ees and assisted customers in response to their concerns, questions, or

complaints; responded to client criticism and comments in a positive approach.

Performed sandblasting, painting, metal polishing, and wood refinishing as well as various metal

and wood works, including working in a separate shop and reporting to supervisor when completed.

Hertz Car Rental April 2007 " November 2007

Manager Trainee

Manhattan, KS

Performed administrative functions such as answering phone calls; established referral client

relationships; prepared vehicles for rental.

Ensured a positive customer experience by effective management of rental process, including

qualify ing the renter, preparing quotations, and completing contracts and related forms.

Achieved individual sales goals and customer service goals; received commission for different sales of

insurance and other premiums for the vehicles.

Picked up and returned customers to their home or office; contacted service providers and bill-to

companies to facilitate contract extensions.

Maintained company standards by ensuring car has no visible external dirt, inside is vacuumed and

no trash from previous occupants, seats are clean of debris and stains, and fuel tank is full.

Education & Skills

Kansas State University, Dec 2006

Bachelor of Science in Business Administration, Major in Marketing & Minor in Management

McPherson High School, May 2002

Microsoft Office Suite * Linux OS/Windows OS * Basic HTML * All Necessary Computer Skills

Awards: #1 in Sales in District for February, March, July, September 2010, January, June, August 2011, and

February 2012 * Consistently stay ed at top 5 in sales * Top Sales Professional in Conversion for 2010 for CO/NM

district * Various Athletic Awards

Member: Kappa Sigma Fraternity * Marketing Club, Kansas State University

Volunteer Work: Boy s & Girls Club * Salvation Army *

References Provided Upon Request

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