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Customer Service Sales

Location:
Aurora, CO
Posted:
June 03, 2015

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Resume:

Hamza Farooquee

**** ****** ***** ***** ****** Estates, California 90275 C: 310-***-**** Citizenship: USA

acp0to@r.postjobfree.com

OBJECTIVE

Seeking a growth-oriented position to apply my experience of retail banking and customer service, to gain knowledge in the

wealth management industry.

EDUCATION

Bachelor of Arts (B.A), International Affairs/Economics Expected Graduation: July 2015

University of Colorado, Boulder

RELATED COURSEWORK: Financial Accounting, Micro/Macro Economics, International Marketing, Intercultural Business

Communication, International Economics and Policy, Global Issues and International Affairs, Business Writing, Latin American

Political Systems, Global Development, International State-Building, College-Level Spanish (4Years).

SKILLS

• Financial Services and Product Knowledge, Risk Management, Time Management, Accounting, Data

Collection/Analysis, and Customer Service.

• Computer Skills: Proficiency in AutoCAD, Microsoft Office (Word, Excel, & PowerPoint), MAC/PC.

• Experienced problem solver with extraordinary knowledge of principles and processes for providing customer and

personal services.

• Energetic and ambitious team player with strong interpersonal and communicational skills; excellent at multitasking.

• Fluent in English (first language), Urdu, Hindi, and Spanish.

PROFESSIONAL EXPERIENCE

The Natural Hapa Business Intern [May 2014– Jan

2015]

[Boulder, Colorado]

• Maintained strong relationships with current clients, introducing them to new and upcoming products.

• Assisted in creating new business development strategies for the start-up, and researching to determine the best viable

prospects for new/existing clients.

• Played an essential role in finding the right solutions for customers.

• Participated in marketing events to assist in the overall development and implementation of marketing and sales

campaigns.

Wells Fargo Financial Services Teller [June 2012– Nov

2013]

[Boulder, Colorado]

• Played an essential role in finding the right solutions for customers.

• Handled financial transactions; responsible for balancing the main vault daily after outgoing/incoming cash shipments.

• Provided excellent customer service, experienced problem-solver and dispute resolution.

• Received frequent recognition and rewards for top performance in sales and customer satisfaction.

• Worked closely as a key member of the team, motivating team members to exceed goals and branch profitability.

J.P Morgan Chase Lead Teller [Jan 2009 – Sep

2011]

[Torrance, California]

• Responsible for balancing and tracking financial services.

• Met with customers to assess financial needs; selling and cross-selling a full range of banking products and services.

• Maintained a friendly and close relationship with several customers.

• Experienced problem solver; ability to resolve disputes for customer satisfaction.

California Yarn Inc. Accounts Associate [Nov 2007 – Dec 2009]

[Carson, California]

• Managed accounts for major domestic and international business partners.

• Managed various financial tasks such as budgets, forecasting, and payroll.

• Business-to-business consulting and sales, to increase company profits and build a stronger customer clientele.

• Provided exemplary customer service to account holders.

LEADERSHIP/ADDITIONAL SKILLS

• Received annual recognition for gold tier sales and customer service in all of the Boulder/Longmont District.

• Achieved or exceeded assigned service and sales goals for customer satisfaction and business profitability.

• References available upon request.



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