JASON E. BENJAMIN
White Plains, MD 20695
acp08p@r.postjobfree.com
SUMMARY
As a results-driven professional, I possess a diversified Project/Program, Human Capital and Human Resource
management background in the Department of Defense and the Federal government. I have excelled managing
operations and projects, achieving continuous improvement and operational excellence cost savings exceeding $10M.
Strong leader with skills to resolve operational situations, achieve operational excellence and implement turnaround
management.
HIGHLIGHTS OF QUALIFICATIONS
- Managed all TRICARE personnel HR programs such as employee relations, staffing, recruiting, hiring/terminations,
performance management, change management, retirements, classifications, recognition, awards, and ensured all
actions were performed correctly and meet all timelines
- Authored HR policies, technical documentation, instruction materials and Standard Operating Procedures (SOP) to
ensure compliance with company, federal and local government policies
- Created new onboarding procedures and newcomer orientation for company which ensured a smooth transition to
the organization and an understanding of all organization departments and services
- Managed HR offices and supervised HR professionals, administered work assignments, assessed performance,
coached, trained and motivated employees, rewarded and or disciplined when necessary
- Organized and performed numerous orientations, training development and briefings on all HR related subjects to
large audiences of employees, senior management and high ranking officials
- Assisting in developing an organizational position description (PD) library which will make all PDs accessible online
and increase company efficiency tenfold
- Provided key strategies to recruit and staff large government agencies and for company improvement
- Expert with MicroSoft Word, Excel, Access & PowerPoint, Adobe Photoshop, PeopleSoft HRIS and DoD
government database programs: FASCLASS, Defense Talent Management System (DTMS), Defense Civilian
Personnel Data System (DCPDS), Electronic Official Personnel Files (eOPF), SharePoint, Total Workforce
Information Management System (TWIMS) & USA Staffing
*ACTIVE US DoD Government SECRET Security Clearance*
EDUCATION
BS Business Management, Belford University, Aurora, CO; 3.2 GPA, Jul 2005
*Delegated Examining Unit (DEU) Certified*/*Professional Human Resources (PHR) Certified in July 2015*
WORK EXPERIENCE
Human Resources Manager (Contractor), ATSG CORPORATION 4/2015 – Present
Bureau of Democracy, Human Rights & Labor (DRL), *Department of State*, Washington, D.C.
* Serves as full performance HR manager with expertise in any or all of the following: staffing, performance
management, employee relations, position classification, payroll, benefits and other HR related services for a variety
of civil service and foreign service overseas employment programs and appointments*
- Develops staffing requirements sufficient to recommend to Bureau managers and Executive Director the appropriate
course to follow in the staffing process, (i.e., outside recruitment, merit promotion, reassignment, etc.)
- Assists Bureau managers/supervisors on position classification matters, including interpreting standards and drafting
of position descriptions or use of generic (standardized) descriptions.
- Consults with supervisors in identifying training needs and developing appropriate training schedules for employees,
recommending individuals for short/long-term training and maintaining effective liaison with the Foreign Service
Institute or other training organizations on training matters, including content of courses & funding.
- Advises management on structuring of positions and assignment of employees & assists them in establishing and
maintaining a climate of employer/employee relationships which contribute to satisfactory morale and productivity
- Serves as liaison to the Foreign Service (FS) staffing organization (HR/CDA), monitoring assignment and transfer
dates and other issues related to Foreign Service employment.
Sr. Classifications & Staffing Specialist (Contractor), MANAGEMENT CONSULTING 6/2014 – 4/2015
Human Resource Division, Department of Transportation, Washington, D.C.
*Provides staffing and classification management support including the classification of position descriptions,
development of job analyses, applicant assessment questions, vacancy announcements & reviewing applications*
- Assisting in developing an organizational position description (PD) library which will make all PDs accessible online
and increase company efficiency tenfold
- Develops crediting plans to determine knowledge, skills, abilities, and other characteristics necessary for the
recruitment & placement of well-qualified candidates in internal/external competitive staffing actions
- "Shadowed" & interviewed managers to construct an accurate picture of the duties & skills required for each position
Human Resources Manager (Contractor), GOLDENKEY CONSULTING LLC 8/2013 – 6/2014
Navy History & Heritage Command and The International Trade Commission, Washington, D.C.
*Contracted short term to do a variety of actions including classifications, staffing work force, performance
management, onboarding, recruitment and assisting in the hiring of 80+ employees in FY14*
- Reviewed, created, updated, and developed position descriptions (PDs); utilized DC PDS
- Created new onboarding procedures and newcomer orientation for company which ensured a smooth transition to
the organization and an understanding of all organization departments and services
- Established a position description (PD) tracker spreadsheet which served as an invaluable tool for management and
tracked the entire process and status of all organizational position descriptions
- Prepared and posted vacancy announcements on USAJOBS.gov using USASTAFFING software
HR Project Manager (Contractor), SINGLE SOURCE CONSULTING LLC 1/2011 – 8/2013
Human Resources Directorate, Navy Criminal Investigative Service (NCIS), Quantico, VA
*Managed a team of Human Resource contract professionals providing expert management support services on all
Human Resource programs including Classifications, Staffing and Recruitment*
- Handled all classification and job analysis actions for NCIS including classification recommendations, appeals,
position description writing and review, position management, position audits and policy writing
- Transitioned all NCIS from NSPS job position descriptions to GS job position descriptions
Senior Human Resources Manager (Contractor), TETRA TECH 2/2006 - 1/2011
Human Resource Division, TRICARE Management Activity (TMA), Office of the Secretary of Defense
*Managed all TRICARE personnel HR programs such as employee relations, staffing, recruiting, hiring/terminations,
performance management, change management, retirements, classifications, recognition, awards, and ensured all
actions were performed correctly and meet all timelines*
- Authored the current TRICARE Personnel & Protocol HR policy and Standard Operating Procedures (SOP) which
both served as guides to all TMA employees on all TMA HR issues, policies and procedures
Recruiter 9/2005-2/2006
The Space Telescope and Science Institute, John Hopkins University, Baltimore, MD
*Managed and administered the presentation, selection, offer, negotiation, closing, and administrative components
involved in full lifecycle recruiting of scientific, technical and administrative position*
- Reviewed resumes and credentials for appropriateness of skills, managed all communication with candidates, vetted
and interviewed all candidates utilizing behavioral-based interviewing methodologies and managed the scheduling and
logistics of all interviews between candidates and hiring managers
Human Resources Manager/Recruiter 8/1993 - 8/2005
US Air Force
*Instrumental management of all Human Resource programs, manpower planning, operations, employee relations,
feedback systems, recruiting & services; utilized AFMS for personnel data updates and reports*
- Managed and maintained an annual travel and company expense budget of over 5 million dollars successfully and
always found a way to save company millions of dollars
- Coordinated work assignments, supervised, motivated, evaluated performance, scheduled work hours and set goals
for over 10 HR employees and created an outstanding, team building HR environment
- Doubled the annual recruitment quota (50 total!) and set the standard on how to properly recruit employees