Teresa J. Flatt

*** ****** ****, ******, ** ***** • 724-***-**** • acp042@r.postjobfree.com

EMPLOYMENT EXPERIENCE

Salvation Army Thrift Store, Butler, PA

Store Associate, August 2012 – Present

• Collaborate with store manager to maintain a steady workflow of merchandise to the sales floor

• Sort and merchandise over 600 pieces of merchandise each work day

• Address customer issues with the store manager, as appropriate

• Responsible for quick and efficient day-to-day register and cash handling duties

• Demonstrate enhanced customer service skills and knowledge of product locations

• Demonstrate an understanding of employment policies and procedures and able to apply them in day-to-day

operations

• Detail-oriented and able to maintain all necessary paperwork in compliance with company policy

Giant Eagle Pharmacy, Butler, PA

Certified Pharmacy Technician, July 2007 – December 2011

• Processed and filled several hundred prescriptions each day to satisfy customer orders

• Conducted inventory control for several thousand types of on-hand medications

• Responsible for data entry of customer information into the computer database

• Experienced with online billing to insurance companies for prescriptions

• Provided support for customers with questions regarding medications and billing

• Worked as a liaison between customer and insurance company for billing disputes

• Contacted doctors on behalf of customers to resolve any questions or issues with medications

• Ordered supplies and stocks necessary for pharmacy operations

• Processed returns for any damaged or outdated medication

Eckerd Pharmacy, Butler, PA

Certified Pharmacy Technician, October 1990 – July 2007

• Responsible for processing and filling large volumes of prescriptions each day

• Experienced with online billing to insurance companies as well as training other associates in these

procedures

• Provided support for customers with questions regarding medications and billing

• Responsible for ordering pharmacy supplies for day-to-day pharmacy operations

• Researched and processed any damaged our outdated medications

• Quickly and accurately processed cash transactions

• Demonstrated superior customer service skills

• Stocked both pharmacy and sales floor merchandise from distribution center deliveries

• Merchandised displays and completed resets to comply with company store layout standards

EDUCATION

GED, Butler, PA

September 1978

Teresa J. Flatt

102 Kinzua Lane, Butler, PA 16001 • 724-***-**** • acp042@r.postjobfree.com

References Available Upon Request

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