Engineer Management
Resume:
Mark S. Ackerman
Brooklyn MI 49230 acp01r@r.postjobfree.com
CAREER SUMMARY
A hands on engineering & managerial professional with over twenty years in the automotive industry
focused on Manufacturing, Research and Product Development. Consistently meet production
requirements with minimal scrap and labor. Implemented and managed site level TS16949 Quality and
ISO 14001 Environmental systems. Utilize statistical methods to identify and improve manufacturing
processes. An innovative and analytical problem solver with demonstrated success improving product
design and processes. Capable of managing multiple projects while meeting committed timing.
Implemented initial NA Intellectual Property system. Excellent communication skills with the ability to
organize analyze and report complex data
Areas of expertise include:
Engineering Management Stage Gate DVP&R Planning & Execution
TS 16949 ISO 14001 Analytical Techniques
DFMEA / PFMEA Statistical Process Control Quality Function Deployment
Lean Manufacturing / Six Reaction Injection Molding RIM Tooling
Sigma* (RIM) Processing
Facility Design and Construction AutoCAD / Rhino 3d MS Project
Minitab Microsoft SharePoint Microsoft Office Suite
Patents and Applications
US 6892580 B2 US 6936985 B2 US 7134201 B2 US 7223939 B2
US 8931821 B2 EP 2627527 A1 WO 201-***-**** A1 WO 201-***-**** A1
WO 201-***-**** A1 US 201******** A1 US 201******** A1
PROFESSIONAL EXPERIENCE
AGC AUTOMOTIVE AMERICAS R&D INC., Ypsilanti, MI 2015 2001
The automotive glass division of AGC Group, strives to provide quality products and services worldwide
as an automotive glazing supplier under its unified global brand, ‘AGC Automotive’.
Team Leader Design Review & Reliability 2015 2012
Responsible for design, development and operation of a system identifying and classifying nonstandard
models at the time of quoting, as well as developing a system to unify all customer specifications.
Developed and implemented a Design Review process identifying high risk programs prior to
quoting.
Researched and implemented PDM / PLM systems to enhance the design review process to
reducing the number of DVP&R failures by 50%
Earned a reputation for solving complex problems by improving process and eliminating cost of
$1.2M /year.
Improved mass production process reducing scrap by 50% saving $140K per month.
Division Manager, Applied Technologies 2012 2003
Established the Applied Technology Division responsible for corporate Failure Analysis, DVP&R Testing
and Advanced Product Development completing over 150 requests per year with three Engineers and
two support staff.
Directed failure analysis activities by using advanced analytical techniques saving $2.5M per
year.
Mark S. Ackerman 2
Expanded the Applied Technologies Capabilities through a $1.5M project by constructing a new
building, purchasing new capital equipment and adding five additional staff increasing lab
capability by 70% and completing over 250 requests per year.
Implemented and site management representative for TS 16949, attaining no minor or major
non conformances for 6 years.
Implemented site ISO 14001
Selected and attended the AGC Global Dynamic Leader School increasing business management
knowledge.
Principle Engineer, Automotive Glazing Systems 2003 2001
Designed and constructed the acoustic lab securing the first acoustic w/s in the NA market.
Advocated and implemented the initial Intellectual Property Management System.
Received the first Patent granted to AGC NA R&D facility.
Set up the machine shop to produce small test fixtures saving $75K per year.
PILKINGTON NORTH AMERICA, Clinton, MI 1988 – 2001
Pilkington Automotive operates as a single global organization serving the Original Equipment
Manufacturer (OEM) and Automotive Glass Replacement (AGR) Aftermarket sectors.
Product Development & Tooling Engineer, Process Engineer
Responsible for all corporate RIM encapsulated New Model Launch, averaging one to three new
encapsulation programs per year.
Lead DFMEA, Process Flow, PFMEA and Control Plan development meeting customer New
Model Launch requirements.
Implemented the use of Statistical Process Control (SPC) reducing process trouble shooting time
by 25%.
Changed machine setup procedure by adding flow meter, saving $180K per year in material cost.
UNITED STATES AIR FORCE, 906th Air Refueling Squadron, Minot, ND 1983 – 1988
In Flight Refueling Specialist
Honorable Discharge with Air Force Commendation Medal. Senior Airman below the zone with 24
months’ time in service. Unit medevac trained; flew a new born with congenital heart failure from
Minot North Dakota to San Antonio Texas.
Education
Bachelors of Science in Engineering, Mechanical Engineering; University of Michigan, Ann Arbor, MI
Community Service
FIRST Robotics Mentor, Columbia Central High School: http://www.usfirst.org/
Columbia Middle School Science Fair Judge
Columbia Community Education Soccer Coach
Columbia Little League Coach
Cub Scout Pack 432 President
Troop 432 Assistant Troop Leader
Mark S. Ackerman 3
Skills Addendum
Evaluation Techniques
Xeon Weatherometer Carbon Arc Weatheormeter Environmental Conditioning
Thermal Shock Vibration Cyclic Corrosion Testing
Photoelastic Stress Tension & Compression Creep Testing
Impact Static & Dynamic Strain
Analytic Techniques
Scanning Electron Miscopy Wave Dispersive Spectroscopy Energy Dispersive Spectroscopy
2 & 3d Surface Profiling UV/VIS/NIR Spectrophotometry Differential Scanning
Calorimetry
Thermalgravimetric Analysis FT IR GC MS
Microcopy
Major Projects
Facility Modifications Evaluation Equipment Transfer Machine Shop Design
Equipment Builds DVP&R Design & TS 16949 Implementation
Implementation
ISO 14001 Implementation Design Review System NA Intellectual Property System
PDM: Siemens Team Center
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