Healthcare professional, ROI, quality coordinator

Jasmine A. Moore

**** ***** ******, *******, ** *8127

901-***-**** *****.********@*****.***

EDUCATION

Master of Business Administration, Emphasis: Healthcare Administration/Human Resources

Bethel University, Nashville, TN; Present

Bachelor of Business Administration

Middle Tennessee State University, Murfreesboro, TN; December 2011

CERTIFICATIONS AND TRAININGS

•Certified in Cardiopulmonary Resuscitation; Infant/Child/Adult CPR, pediatric first-aid, AED-

Child/Adult and First Aid

•Corporate Compliance

•Blood borne Pathogen Education

•Tennessee Early Learning Developmental Standards

•HIPPA/HIACH: Privacy Rule Update

•Cultural Competence: providing culturally competent Care( PA)

Well-rounded healthcare professional with hospital experience. Specialties include:

• Customer Service • Core Measures

• Training & Coaching • Qualitative & Quantitative Data

• Health Information Management • Data Entry

• Event Planning • Fundraising

PROFESSIONAL EXPERIENCE

Discrepancy Analyst

July 2014 – Present

Hospital Corporations of America, Government Logging, Nashville, TN

• Manages the work discrepancy report to eliminate types of discrepancies and assigning

appropriate reason codes resulting in an increased efficiency for the department.

• Develops strategic plans and implemented effective communication to teammates when

making corrections to non-payment discrepancies.

• Analyzes all other discrepancies to overpayment and underpayment analyst for critiquing.

• Identifies payer specific coding and billing errors from EOBs and work to correct them in a timely

manner.

• Proficient with company’s database: Medicare Discrepancy tool, Artivia, Document Direct

and HCA Host.

Health Information Management Quality Coordinator (Promoted)

February 2014 – July 2014

Trustpoint Hospital, Health Information Management, Murfreesboro, TN

• Reviewed medical records to ensure the documents reflect Centers for Medicare and Medicaid

Services / Joint Commission Standards for timeliness.

• Recurring training for clinical and medical staff for accurate authentication within the medical record.

• Analyzed and evaluated current operations identifying opportunities for improvements within the

department for productivity, while exceeding established requirements for accuracy.

• Conducted core measures data collection analysis.

Medical Records Clerk

September 2012 – July 2014

Trustpoint Hospital, Health Information Management, Murfreesboro, TN

• Assured that inpatient and outpatient medical records were complete, accurate, and timely.

• Reviewed and edit company policy HIM001 (Documentations 5727).

• Engaged with vendors and process requests for medical record information to ensure a positive

experience, resolved issues as needed.

• Monitored all transcribed documents delivered timely and accurate for both Behavioral health Unit

and Rehabilitation Unit.

• Protected confidentiality of medical records, physicians, clinical staff and the hospital.

• Accessed patient medical record using NextGen clinicals, Nextgen Financials and Softscript

Transcription Company

• Maintained medical record delinquencies at a minimum of 50% or less.

• Processed requests for medical records for Medicare (RAC and CERT audits), Murfreesboro Sheriff

Department, and Department of Human Services, Attorneys, The Disability Determination Section

and patients.

• Accounted for all documentation that has to be complete within 24 hours and 72 hours upon

admission for both behavioral health unit and rehabilitation unit.

• Personalized database for all discharge patients to avoid delinquencies.

Care Giver

January 2011 – October 2012

All About Care, Healthcare Services, Nashville, TN

• Assisted clients with the day-to-day routine of getting clothed and dining.

• Displayed professionalism when engaging clients and their family members.

• Submitted a daily report to my manager regarding my client’s health, behavior and upcoming

appointments.

• Provided 24/7 care as needed.

Clerk II

June 2012 – September 2012

State of Tennessee, Board of Paroles, Nashville, TN

•Analyzed and prepped criminal files for hearings.

• Scanned files into the state database; FileNet.

• Secured confidential documents and maintained office organization.

CIVIC AND COMMUNITY LEADESHIP

• Volunteer Coordinator, Alzheimer’s Association,

September 2013

• Logistics Chair, Up ‘til

Dawn January 2009 –

December2011

• Mentor, Big Brothers and Big Sisters, Incorporated

August 2010 – May 2010

• Volunteer, Frazier’s Assisted Living for Veteran’s

August 2010- February 2015

• Community Service Chair, Young Adult Ministry: First Baptist Church

September 2014- Present

• Member, Nursing Home Ministry: First Baptist Church

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