Jodi Hartley, CPC
Hooksett, NH 03106
Education
June 2006 Certified Professional Coder
American Academy of Professional Coders
June 2001 Diploma: Medical Office Assistant
Associate of Science Degree
New Hampshire Technical College
Experience
09/02/2014 to Temporary Position Concord Orthopaedics
Present Randstad, Bedford NH
In this temporary position I perform a variety task to assist the billing department.
Some of the duties are posting payments, collections, billing and answering phone calls
from patients and insurers.
10/21/08 to Medical Billing & Coding Specialist
08/29/2014 Hogan Eye Associates, Concord NH
Maintain CAQH universal provider data source and credential all doctors in practice.
Once doctor credentialed setup insurance in Gateway to process claims. Inform staff of
billing procedures and policies of every insurance carrier.
I am responsible for reviewing claims for accuracy and submission for prompt payments.
Post payments, bill patients, bill secondary insurances and actively perform collections of
all accounts. Coverage for front desk when needed: check patients in and out, collect
monies owed at time of service. Scheduling patient’s appointments and verifying
benefits.
08/13/07 to Accounts Receivable
06/27/08 Radisson Hotel, Manchester NH
Review invoicing for events, airlines and guest stays. Insure that direct bill customers
meet requirements held by the Radisson to be eligible for direct billing. Resolve
customer complaints; assist sales staff with anything that is needed for customer. Verify
invoicing was correct, collections and posting payments for the hotel’s accounts
receivable.
08/30/99 to Senior A/R Specialist
08/13/07 Easter Seals of New Hampshire, Manchester NH
Insure accurate and expedient bill processing to include collections for all commercial
insurance, workers’ compensation and Medicaid claims. Research issues impeding
collection and develop appropriate resolutions. Provide customer service to clients with
billing issues and concerns.
Maintain billing and collections for Easter Seals residential programs throughout New
England. I work closely with The Department of Child Youth & Family Services and
Medicaid to maintain prior authorizations on each child in the residential program.
Monthly reports sent to all departments of revenue generated, census updates, sales
adjustments and write-offs. At the end of the month project what each department will
bring in the following month for accounts receivable.
10/20/98 to Patient Account Representative
08/29/99 American Healthcare, Windham NH
Under contract would enter different medical facilities to work on unpaid charges over
six months old. Made phone calls to payers to see why claims not paid, made corrections
to ensure prompt payments.
12/08/97 to Insurance Representative
10/19/98 St. Joseph Hospital, Nashua NH
A review of claims daily prior to electronic submission for accuracy and complete all
edits. Process and document all late charges, debits, credits, write-offs and insurance
credit balances. Complete all follow-up on submissions to collect payment.